Hello, we booked our cruise directly with NCL after cruising with them last year to Alaska/Canada. For July to England, Ireland, Scotland, Denmark. I called my NCL Rep I had used for the last one and booked directly through him including airfare as it worked well last year. They had all our names and birthdays on file The cruise was 105 days out July 27th so we were required to pay in full over the phone. I received my confirmation at 8:44pm along with the amenity confirmation email and the receipt and filed them in my digital cruise file labeled "cruise 23'. Knowing there was nothing to do until closer to the cruise regarding check in or even receiving air schedule confirmation I was not looking for further emails. Today I was looking to possibly booking a christmas cruise and did a search in my emails and found an email asking me to confirm names for airfare (almost 1 month later). I called immediately and was told under 90 days prior to cruise I had to pay $150 per person name change fee! I spent a long time speaking to 3 different reps but they refuse to wave or even give me a credit for making up paying for the fee. I feel it is completely unfair as I just cruised last year internationally with exact same people (Alaska/Canada) and they had my families passports and full names on file and the rep should have asked for full names when booking international or told me to look for an email if it was needed. They refuse to wave- WARNING
