PacnGoNow

9 hours ago, FriscoMo said:

Many years ago, we cruised on Costa out of Venice and all announcements were made in at least five languages.  Because of the diverse nationalities of the cruisers,  they didn't have comedians or acts based on communicating via language.

 

We're looking at cruising the Mediterranean on Princess in 2025.  Does Princess only made announcements in english?  Do they have english speaking comedians, etc?  

English definitely.

Funny:  On Costa, it drove us crazy… ALL the announcements!

Once, they made an announcement in Italian and never repeated it in English, so I asked what the announcement was about.  They said, “Oh, if it was important, they would have announced it in English!”

🤣

42 minutes ago, CPK said:

Do you know the dinning room for Reserve Collection on Enchanted? I want to make reservations so I am able to have the same table every night. Thank  you! I cannot find this information anywhere.

It was the Capri MDR, Reserve Collection/Club Class entrance on the right side.  No reservations are needed, as @wallyjmentioned.

37 minutes ago, ocean happiness said:

I received my medallions a week ago and now I am receiving an email stating the medallions were shipped yesterday.  It is a totally different tracking number. This would be our second set of medallions.  Has this every happened to anyone else?  Will they all be for our booked cabin?  We leave on the Enchanted Princess on May 4th. Thank you for your guidance. 

You may have ordered twice, the App has shown multiple orders for me and disappeared and then reappeared.

NP. Anyway, take both sets with you to the port, they can tell you which ones are the correct ones. They will take the extras or just give them to GS once OB.

You still go through the green lane!  You should have a special green lane, for those whom are double ready!  😳

19 hours ago, Host CJSKIDS said:

I came back on board to this absolutely beautiful bouquet, fruit and a lovely note from one the officers. Unrelated to the floord by the way. 
to say I was touched, doesn't begin to describe it. 
 

I am so very thankful to them and will always remember the kindness given to me. 
 

The only sad part is that I can't take it off the ship with me. 

Beautiful and very kind.  Thank you for such a great “Live”!

Safe travels home.

17 minutes ago, charliedalrymple said:

I love ng ing wine, but I can't find it anywhere in Australia!  (Sorry, I couldn't resist!  🙂)

 

 

I resisted! 🤣

26 minutes ago, Princess Chatterer said:

Philippines call center lady just now verified my loyalty level and then offered me Internet at the 50% off price.  She said the app listed me as a first time Princess (white level) cruiser.  Go figure.  She said she would send a request to fix the (screwed up - my words) Princess app.

Let us know if they fix it.

55 minutes ago, Scotmay said:

Can we bring wine on board, other than the two allowed, pay the $15?dollars corkage and drink anywhere on board including dining room!

Yes you can bring extra bottles of wine, in addition to the 1 bottle per person allowed.  It is a corkage fee of $20 per bottle. They will put a sticker on the bottles that you’ve paid the corkage fee, and then you may take it to the MDR.  

Many times they do not charge the corkage fee, if the table is not set up in the terminal when you board.  In that case, drink them in your cabin, or pay the corkage fee when you go into the MDR without a sticker.

Here’s the paragraph from the website about bring extra wine.

Just now, Princess Chatterer said:

It shows a white medallion.  Now the question is how to change it to black?

A marker!  🤣

Let’s see if the email request works. LMK.

Do you have a TA/CVP?  They might help?

3 hours ago, carnabombers said:

They did that to me as well. You will get the 50% discount as an onboard credit when you are on the ship.

Only problem with that, for us…

we have long cruises, 51+ days and it is a big difference to pay up front.  Luckily, I booked several of our cruises when the old App was available and showed our Elite status.
 

Shorter cruises, not as much of an issue, if you want OBC.  JMO
 

28 minutes ago, Princess Chatterer said:

Loyalty status shows correctly on the web site but I can't find it showing anywhere on the app.  I hesitate to call PCL because of the language barrier in talking with the Philippines.  I sent a query to customer relations based on your good advice and await their reply.

I don’t blame you about calling.

You can look on the App, click lower right on your profile picture.  On that pic is a medallion.  It should reflect the right color.  I’m elite, so it should be black with a white sea witch.  
Also, you should see your 50% discount stated on the internet page, where you would purchase it.

6 minutes ago, Princess Chatterer said:

I am Elite and then some.  I purchased the Single device on the Princess app for a November 2024 cruise.  My credit card was charged the full $25 per day.  Maybe Princess is hoping that I won't notice that they owe me a 50% off OBC.  

Is your loyalty status correct in the App?  If not, it will charge you full price, initially.  You can get the 50% discount back as OBC, once OB.

Or, call your TA/CVP or call in to PCL.  Good luck with that call in!

Or, send a message to Customer relations to correct.

They have a real problem correcting the App. SMH

3 minutes ago, sunviking90 said:

We board tomorrow. Just thought I’d double check our dinner reservations on the app. I had 22 days booked at the same time each day. App now shows NO reservations! Should be fun. They were there a month ago. 
I did screenshot all of our reservations in the old app at least if there’s an issue.

Not uncommon for them to disappear about 48 hours prior and they may reappear today or tomorrow.  Sometimes they show up on the web version of the App.

I wouldn’t worry about it.  You can bring this up with the DRO or hostess at the MDR where you booked on the first evening.  Hopefully, they will show it in their system.

Have a great cruise!

6 hours ago, dog said:

Does it have to be booked through Princess ( other then cruise)?

No, I booked through a TA and used PVP platinum insurance. Booked my flights and hotels independently.  That’s where trip interruption came in to pay via the insurance.

Explained very well by @NavyVeteran. 

14 minutes ago, Knickearth said:

After 6 hour flight delay and cancellation of our connecting flight - told by airlines since it was weather delay they take no responsibility for Two nights in a hotel, meals etc. because weather is an Act of God.  So I went on line to read what the platinum insurance package covered and it covers hotel, meals, transportation due to delays.  So today I sent in all the paperwork and fingers crossed that one day the reimbursement will arrive.  lol

Yes, my platinum insurance covered my hotel 2 nights, meals, uber transportation to hotel and flight change fee.  Trip interruption.

Good luck to you!

9 minutes ago, xtrail said:

On Enchanted Princes sept 7-14 ,  what would be the earliest flight one could have to get from the port to LGA  without panic of missing flight

 

Thanks

That’s a Sunday return, so you should not have a traffic problem.  But, here are the PCL guidelines.

They may be working by ship.  IDK.

I have bookings from late 2024 through 2026, and so far, only 1 has been disabled for booking/accessing the MDR.  Ruby 2025.

So, sit back and relax.  This may take a while! 🤣

1 hour ago, jinpasco said:

It worked. We didn't log out but deleted old number, went back a page, then went back to the screen and scanned the new passport with the correct numbers. One more step off the list. Thank you

NP.  Glad it worked for you!

Thank you for posting!  This is so sad that we won’t see them again on our cruises to Hawaii and the South Pacific cruises, but so great for them to retire!

We just loved them and their warm Hawaiian grace.  They taught us so much!

Aloha and much love to you both on your next chapter of life.

Mahalo🌺

Until we meet again.

1 hour ago, jinpasco said:

Precruise shouldn't be this complicated. We are trying to update to our new passport numbers. Filled everything in and are unable to " save".  Both of us read thru and everything seems to be filled correctly. We tried online, that was no help..PacngGoNow is correct, Ocean Ready link does not work. The cruise is in July so we have time to straighten it out but if there are suggestions...

Please let us know. No wonder the drink package is so popular !!

Try to delete old passport info first.  Log out of App and then log back in.

Then manually add your new passport info into the App.

Worked for me.

33 minutes ago, Knickearth said:

 

So sorry.  We were starving when we got to Dallas so ate dinner in airport.  Lady next to us recommended the Hilton homewood suites which is only ten mins from airport and provides free shuttle service.  Today shuttle will take us to pharmacy to purchase basics.  Wearing same clothes for 3 days is disagreeable.  We finally got that 8 am flight tomorrow.  The homewood suites is reasonable and included breakfast.

Not a nice way to end a cruise.

Good you found a hotel.  
 

I don’t stand in line for a hotel or flight standing idly. 
I actually, look up protections on the airline App, sometimes they have it already.  If it’s not acceptable or not protected, I stay in the line for help.  Also, look for any available flight to get home.  Although, if it’s weather related, it’s not helpful, as they won’t offline you.  But, I have purchased airline tickets, just to get home, if it’s a refundable type ticket.

I also check a site, like booking.com to see if any hotels are available.  If so, I grab one.

When you do get up to the CS airline agent, you can ask what they can do to help you.

Hopefully, you all have insurance for your cruise, interrupted travel.  Save all receipts, hotel, food, clothes, transportation costs, etc to submit.  Screenshot airline availability on your phone, cancelled and protection flights.

Best of luck to all!

5 minutes ago, cr8tiv1 said:

This doesn’t sound like it is weather related.  What an awful way to end a relaxing cruise.  So sorry.  
 

Wasn’t clear if you were booked with EZ Air (sort of sounds like you were).  I am surprised that they will only reimburse you for air and not a hotel.  Hotel might have fallen under trip interruption.  
 

Do you have documentation that says no pilot?  I’d write to American.

Yes, “no pilot” can definitely be weather related.  Because of the weather, the crew can be out of position and unable to get to the next flight.  Their flight could be cancelled inbound, many reasons due to bad weather. Unfortunately.

36 minutes ago, Cruise Starter said:

 

https://oceanready-personalinfo-ui.prod.ocean.com/

That’s a link to oceanReady on the website.  Do not try to link bookings on the website, it doesn’t work, never has.

Are you off your cruise now?  If you’re still OB, you can’t work on future cruises on the App.  Only on the website.

If you’re home, use the App to make dining reservations.  You click book dining…pull up the MDR you want, look at the date, see top right corner. Person outline with a +.  Click on that and add the other person’s booking number.  Select the person/persons you want to add to your reservation.

App has always been this way, adding their booking number in the dining section.

However, you do not say when you’re traveling or the ship.  They are updating the dining section of the App/website now.  (Except Sun Princess)
If you’re traveling before Sep 14th, go ahead and try the above.  If you’re traveling later, you’ll need to wait until June 17th to book your dining MDR reservations.  
 

If you’re booking SD, or in reserve class, those should not be affected be affected by the dates or guidelines above.

However, I have noticed some glitches in these changes on the App.  So, I’m just waiting till June 17th to redo or book my MDR reservations for later this year.  SMH

1 hour ago, blue_water said:

I see 2024 room rates (except for January- March).Any idea when the 2025 rates are posted, at least for the 1st quarter? I’d prefer to see the rate before booking the rooms…

They usually say by October.  But, I’ve seen them come out in December and even in January.

Go to the main thread for Value Trips, as someone will post as soon as the reservations open up.  
 

This is a very small scale operation, so you will need to wait until they’ve arranged prices with the hotel.  

You should book a backup reservation for your dates for 2025.  Because, it is possible your dates may be a blackout date anyway.

Checked and there are a lot of threads! 
 

Here’s the 2024 thread:

2 hours ago, matt'smom said:

Our bid was accepted and we got a mini on deck 15 under the pool deck and it’s a connecting room. Is this going to be noisy and is it possible to change cabin?

You may hear moving of loungers/chairs late at night or early morning around the pool area.

If you booked with a CVP/TA or PCL call them to see if any thing is available…same category.  It may be possible.  I would look at the deck plans, before you call and see what is available in your category.  However, sometimes they may show more availability than you can see on the website.  So call anyway.

Good luck.

Thank you for the update!

 I wonder if the regular guests have been advised, or just the casino players at this time?