Moaningman

This may be of some use: https://beyondcruise.com/guides/cruise-drinks-package-calculator

Hopefully not a silly question... Can you hire out tennis rackets and balls on Virtuosa? I'd like to have a game of tennis with my son but don't want to have to take rackets with me.

I think one of the previous replies called it - if you bid for the upgrade you definitely get everything. If you get a free upgrade then there's no guarantee, but chances are you will

Ah, that makes sense as we're on Virtuosa. It's our first MSC cruise so we're still learning

There's an option now to buy all of them digitally - we've preordered the package for £87. Considering the amount that normally get taken I think that sounds reasonable

Do you have a copy of the booking confirmation? I booked direct with MSC in the UK and it shows on the passenger detail on the confirmation

That does sound a nightmare! I think I had difficulty submitting the form too from memory, but not sure if I changed anything or if it just worked in the end. 🤞 you get something sorted

Thanks Kernow

Could you email them to ask for an offline copy, or a link that works? From the UK I've found that I do get a response over email, but sometime it just takes a week to ten days

Hi We're sailing on Virtuosa in August and have a question with regards to room service. With the combination of the Aurea experience and Premium Extra drinks package, can we get drinks on room service without charge? Thanks in advance

Well at least it's the right way round - better too cautious. Good luck and hope you have a lovely cruise

My understanding is that self tests without the video are okay, if accompanied with a certificate (from thr UK)

All sorted now, very happy with the response and outcome

I'm living up to my name aren't I? 🤣

Hi Rossco01 Thanks for the reply. I know we weren't guaranteed all of the experience - we've got a drinks package already so would have been happy with the access to the YC areas so we don't have to fight for a sun lounger. The point I'm making is they completely took the upgrade off us so we're no longer in the YC area at all, regardless of experience. The cabin they have agreed to upgrade us to looks amazing so I am happy with that. We already have a premium drinks package so I had asked of it was possible, to put the issue to bed on both our sides, that we could still just have access to the YC area, mainly the sundeck but restaurant too if possible, but was told we had to ask on ship. I don't believe that this couldn't be arranged before sailing, which is why I emailed Mr Paradiso, just to look into it. I haven't had a response yet, but didn't want to chase without giving him chance to review and reply - I imagine he's a very busy person.