spoke to royal rep last night. the website still says it is available from Fort Lauderdale, Port Canaveral and Seattle. Just got back from Canaveral and we were counting on it (recent surgery) and booked flights accordingly. Even told by rep before we left that it was available (he was going by the website!). It is only available in Seattle, so hopefully, they will update the website or get it back in the other places and more. For those of us flying, it is quite a service.