I note that most review of Italy Tours has been positive, so reached out to them last Saturday Jan. 6th to book, sent follow up email today Tuesday Jan 9th. My travelling companion also sent them an email earlier today. Yes we are aware of the time difference. No response whatsoever . Been trying to book 2 tours with them, but may have to go elsewhere if we do not get a response from them soon. Is it normal for this slow of a response?