Download mbps was never above .7 (point 7).
I had the standard "Surf" category as part of the Always Included package. Surf? It was more like drowning in the rising tide while buried neck deep in the sand. A message in a bottle would have worked faster.
If I had paid out-of-pocket for this horrible service, I’d have demanded my money back or disputed the credit card charges as being provided a fraudulent service.
Peace. Out.