tonyssss
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Everything posted by tonyssss
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Travel agent has advised of cruise cancellation. Full refund and 20% off as per previous posts. It's a relief this has been confirmed, but it could have been done weeks ago. Very poor customer communications from Silversea and because of this experience, will never cruise with them. Will certainly look seriously at their competitors.
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I'm not a lawyer neither, but in my uninformed view, if a party to a contract has information that is relevant to the execution of that contract then their is an obligation to disclose that information. I'm happy to be corrected, but I'm simply contemplating asking the question.
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I'm booked on the Mumbai to Athens Cruise and following this topic closely. Have been corresponding with my Travel Agent who is also awaiting information from Silversea. I suspect the closer we get to sailing date, the more chance there will be that Silversea's lack of action may be construed as contrary to Australian consumer law. I may test this in the near future.