Maddie38

Did you press the button for a new reservation? The reason I ask is because we booked through a TA and there was an error on our reservation and our TA wasn't responding. I called Celebrity and selected the manage current reservation option and held for a very long time and when someone finally picked up the phone they had to transfer to the new reservation team... not sure why but the hold for that was only a few minutes.

I keep having "Pinnacle" in my head

Yes, as long as you can connect with audio and video 🙂