hutch1994

We were told zero balance when we checked out.

216 euros is more than incidentals. Should have never been charged in the first place. Can see swiping it just in case, but charging to it is a different story

Got hit with a false charge from the Intercontinental Madrid post extension stay. Be careful when checking out of hotels. Protesting it now. Very disappointed in this. Thought it was a better caliber of hotel than this.

Be careful when staying at this hotel. Was part of the Viking post extension in Madrid and just got hit with a bill for $216.00 euros even though we didn't have any charges there and it was a zero bill when we checked out. This comes from them requesting a credit card for incidental charges. Naturally, we are challenging this charge. Very bad form on their part.

Ended up taking the optional tapas tour my viking hotel reps in Madrid. Thought it was a waste of money. $105.00 a person which included a total of six different small tapas each along with wine. For $210.00 could have had a really nice dinner in Madrid.

Chef Joseph actually has a very impressive resume. I attributed it more to the people working under him since in most cases, he is over seeing the item. He had to work with the staff he is given. Doesn't do the hiring.

Just finished the transatlantic cruise on Viking Star and found the food for the most part hit and miss. Discussed this with Chef Joseph, (executive chef) and learned that probably most of the people working in the galley go through a short training session with Viking before finally being hired and are not professional trained. More like being a line cook. He did say that Viking was cutting back on the thickness of the steak cuts and the food style was being revamped, not necessarily to the good. Appears to be cooking for a more general crowd taste as oppose to authentic versions. He did personally go back to the authentic original version of lobster thermidor the two of us one night in the main dining room, which by the way was great. It was really enjoyable talking to him and we appreciably the personal tour of the kitchen that he gave to the two us us.

Giving Carnival a big run for the money in this category.

Just finished the TA cruise and clothing choices for evening were all over the place. Saw everything from really well dressed people as well as people looking like they were about to clean out their basements in the dining room at night. Obviously the lady assigning tables did not enforce the dress code which is sad.

Don't know how they transported the luggage today from the ship, but my purple Travelpro looks like it was dragged front side down on the ground for some distance. Took a beating. Very disappointed in the handling of luggage.

What happened to the lady that had a mishap in the World Cafe that required major medical attention? Heard about it on the bus today.

Had a great lobster thermidor tonight prepared by Chef Joseph and also excellent fried soft crab. One of the best lobster dishes I've had in a long time and coming from Baltimore an excellent take on soft crabs.

Certainly we didn't get our $700.00 worth of wine or drink that we paid for the package. Could have just spent that amount and picked out what we wanted from the wine list instead of buying it by the glass from the silver spirits list.

You do you, I will do me. Think it's a juvenile thing. Expect better on Viking with their age specifics.

Can you apply unused shipboard credits for additional viking gratuities to be given to ship's personnel. Have already done the prepaid gratuities and have some shipboard credits still left.