AdeleC

Thank you for all of your help. I did book this cruise a year in advance and the photo of their twin cabin was nothing like the 4.. Bad advertising No mention of not getting what was advertised.I would have been happy to pay extra if we had known this. I went on the Queen Elizabeth beginning of this year no problems.

I rang P&O said to contact agent. Which I have done not getting much joy. My receipt says twin balcony state cabin

Booked a twin Balcony cabin on this ship and have been given this one. Says it has 1 single bed 1 Sofa bed 2 upper bunks. We are in mid 70s with back problems ? This is not what was booked. What can we do?