We had to postpone our cruise on the HORIZON due to covid from 2020 to 2021 and then again due to travel restrictions for Europeans to the US from 2021 to 2022.There was no problem at all to change the dates for this tour (which we had already booked way in advance when booking the cruise initially).We even got the same original rate for our tour, although the rates had increased since our initial booking.Also adding another peron to the tour and was no problem.Very quick answers via email and very nice overall experience with booking the tour.We had booked an individual tour of ~ 4 hours and made some proposals of what we would like to do and see.Upon arrival at the port we found our driver, Gerry.He was waiting for us and got the van quickly.Unfortunately we had very rainy (and cool) weather this day - it literally rained all day and did not stop for a second 😞But nevertheless Gerry made the best out of it and recommended the chocolate factory first (it was a dry place at least) after a quick drive through the small city and a visit in a very nice souvenir shop (which we wanted to check out).We wanted to have a look at Pueblo del Maiz or the Mayan Ruins of San Gervasio. Both was outside in the rain.We opted for the ruins and Gerry drove all the way out there and explained very well how things would be working with the tickets and a guide.We also were already greeted by the proposed guide and had a great tour despite the heavy rain.After the ruins we drove to the "wild" side of the island.Gerry had a great knowledge and told us a lot of interesting facts about Cozumel and knew answers to all questions we had.Due to the rain we did not want to stop for photos (I guess we need to be back again with sunny weather...)Gerry was a very good driver, we felt safe the whole time.There were water and soft drinks provided in the van together with some chips for snacking.The van was clean and we felt safe while driving.Gerry was very friendly, funny and informative.We enjoyed the tour with him and took back some really interesting informations about Cozumel and the Mayans.We really hope to be back and make this tour again - maybe with more time and definitely with more sunshine 🙂
You have an individual tour (not like shore excursions offered by the cruise lines), you can go at your own pace and see what YOU want (and as long as you want).
