Unfortunately no insurance and last minute ER visit so 24 day cruise with 13 ports Brazil to Chile. Was told that RSCC would refund. Anyone have any guidance?
Thanks in advance
New staff wasn’t the issue on the Nova on 12/19, mge overpromised amenities that took up staff time ie room service stuff, that took away from main dining!
Returned call to NCL about visa issue & Daniel said hundreds still waiting and nothing Regency (NCL ) could do! Since they obviously have contacted the BZ Embassy (financial affidavit) suggested they forward BRA evisa app numbers by departure dates. Reply: can’t help!
maybe RSSC(NCL) looks at this as a way to boost profitability being able to redirect the problem at Brazil and if ship sails with 50% those pax will think service is superior to others!
Our cruise was exactly like MBP. Also Note food was mass produced Duck “meatball” & mayo ceviche. That said personnel busting their butts. New Years Eve celebration had 100 balloons totally unsecured after “Midnight drop” many went overboard and we picked up 23 @ 7 am 1/1 and secured in Constellation lounge so they wouldn’t blow overboard and kill wildlife. When I complained was told balloons were biodegradable 😰
We applied 12/2 my husband received his 12/8 . Mine is “Recommended by VFS” since 12/3 . I emailed 20 times seriously (they don’t understand or really read the issue. Using th VOIP Telerion phone is worthless! Super frustrating! No effective “help” from helpdesk!
I received Quality control complete 12-3 and still havent received the visa. Do you have any other contact info ? Brazilevisa@vfsglobal.com (6 times) ,they give case # and 24 hr response time but nada! Frustrated