Has any couple, traveling together in the same cabin ever been assigned to different flights out of the same city?
We were confirmed on January 4, 2024, on the same flights, but about 3 weeks later we got an email from NCL that changed me to another flight, going and coming, at completely different times and carriers. When I call NCL they tell me that they must have got a time change notification from the airlines - which makes no sense because they kept my partner on the original flights. I can get NO satisfaction with NCL - other than to say they are working on it (it has been 3 weeks). We are completely devastated!
Does anyone have any idea why they would out of the blue change one traveler and not the other? Again we have the same record and, the same cabin, booked it on board together.
Anything you could share that could explain this unbelievable situation is greatly appreciated.