Near the end of the April 30 Transatlantic Cruise, I tested positive for COVID and was allowed to stay on the subsequent cruise in quarantine. Among the many challenges of this unfortunate situation is that my Wi-Fi package did not extend into the new cruise. A couple of days ago, the crew figured out how to provide me with a new internet package, but apparently that has expired. While I'm able to access the internet while we are in port because of my home internet plan, once we leave the port, I will be isolated from the world unless a new internet plan can be provided. I NEED to be able to make revised travel arrangements, communicate with family, etc.
I have tried to contact various departments on the ship, but have been unsuccessful in getting any resolution. . While I realize there are many demands on the ship's crew, it is incomprehensible to me that I cannot have this solved. If anybody has any idea on how I might be able to get some help, I could certainly appreciate your suggestions!
