I really wish I had seen this post sooner, but somehow I missed it. We were on the Infinity last year and it was a total nightmare. I can't even begin to list all the issues, but here were the worst:
1. We were in Aqua Class and the food at Blu was literally not edible. Service was well-meaning but also awful. The buffet made Golden Corral look good, so that wasn't a solution. Thank God for Sushi on Five, which is where we ate after the second day.
2. Half the crew didn't speak English, and the other half were not particularly friendly. This applied to the officers as well.
3. The ship has not been revolutionized, although we were led to believe that it had been. The overall condition was worn out and seedy (from cabins to public areas).
We were shocked. We had been big fans of Celebrity, and this was our fist post-pandemic cruise. It was hard to believe how badly things had deteriorated.
