pellanor
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Everything posted by pellanor
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So it turns out my points weren't missing after all. Captain's Club phone rep could see the "missing" points, even though I can't see those points on the web site or on the app. They sent a ticket to IT. We'll see whether I will be able to see my Captain's Club points later. Perhaps people with missing Power Up Points could be experiencing a similar IT issue.
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I never received Captain's Club Points from my November cruise. Email to cec@celebrity.com last week remains unanswered. Any recommendations on what I should do next?
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Did anyone who booked the September 20 Caribbean offer get the follow up September 28 offer?