Carnival has hit an all time low in my book.
We sailed on the Splendor out of Seattle at the end of May. We paid a pretty penny for this cruise as we stayed in a Suite.
Alaska didn’t disappoint, but Carnival sure did. From not having enough staff to support the passengers, no food available at prime times ie 11:30am (except pizza & ice cream), no decent entertainment etc. etc., when we got home we found gnawed holes in our clothes.
Background:
Upon boarding and checking out our suite my spouse noted a vent that was not covered, it looked like a return a/c vent. The vent was rectangular and the galvanized tube on the other side was round, the rectangular vent was maybe 16x8, and the tube 6x6 so there was a significant amount of open space around it. The vent was about 4” from the floor on the wall. It appeared to be going to the outside. My spouse closed the vent to prevent air from escaping (and for privacy). Done, we didn’t think anymore about it. Fast forward through a miserable week of missing amenities, we fly home only to find that the dirty clothes we’d piled on the floor in our cabin now had gnawed holes in them. Apparently mice or rats had chewed our clothes for nesting materials.
As suggested we contacted Carnival Guest Services. We waited weeks for them to respond. Carnivals response was simply we’re going to notify the ship of your reports and as a gesture of good will we’ll give you $25 pp to use on your next cruise. What a joke!
Take Away-
Beware of sailing on Carnival, they were always a more budget friendly cruise line but this has taken them to a new level.