Janet76

All I know is CCL is in bad financial shape if sailing is not resumed this year,  Chapter 11 bk is only way to stay afloat.  

10 hours ago, CruiserBruce said:

So, are you expecting them to print money? Are you aware of how many cancellations they have to refund? Are you aware of what they are doing to raise money? From my understanding,  no other cruise line is rushing out refunds either. They have 16k of our money.

Yet, CEO, CFO and others in the higher position receive millions in stock options and salaries.  CCL current financial book is terrible.  Current liability is way more than current asset. Just look at up. It’s not our problem that their financial book is in poor shape.  Holding our money for more than 60 days is not acceptable.  

Sounds like cash management problem to me.  Hal devotees can bash all they want but CCL need our money to pay off current debt.  

20 hours ago, TriumphGuy said:

At what point do people start taking legal action? On May 5 it will be 60 days for us. Waiting an additional 30 days beyond that date is unacceptable and borders on fraud. They have $6200 of our money and don't seem too concerned about getting it back to us.

 I understand HAL is overwhelmed with cancelations and refunds, but holding our money for 90 days and beyond is not acceptable.  CCL is not in the best shape in terms of financial book. We have given HAL more than enough time and we have been patient.  Yes, there will be some bashing coming from HAL devotees

CCL/NCL/RCL have huge current liabilities vs current asset. Just look at the balance sheet.  If sailing does not start soon,  one of them will be heading for chapter 11 or stock dilution to stay afloat.  Q1 and Q2 earnings will be ugly.  Hitting the 52 week high is not likely for few years.  

We will cancel before final payment given the fact refunds are taking 60-90 days.  Looking at CCL/NCL/RCL financial balance sheet, ALL three companies are bleeding bad. I would not be surprised if any of them file for chapter 11 BK and start diluting stock shares to keep the company afloat. We are not ready to hand out large sum of money during financial uncertainty.

With current situation, I wish HAL would match cancelation policy with new extended final payment.  We have no choice but to cancel in few weeks if HAL does not revise the current policy or cancel 2020 season.  Since we cannot sail next year, FCC does not work for us.  

J

 You should call  today and cancel if you want full refund.  After tomorrow, sliding scale for cancelation policy kicks in. I could be wrong but it’s better to call and talk to HAL agent to be clear. 

You are correct.  We just confirmed with Hal agent. Our final payment was  May 24th, now June 23rd.  HAL did not change cancelation policy to new extended final payment date.  So we have to cancel before May 24th to get a full refund. 

J

We noticed final payment for our August 2020 sailing is now changed to June 23, 2020.  However, if we decide to cancel for a full refund, HAL agent told us we have to do it before May 24, 2020.  We are confused about this.  We thought we can cancel before final payment due date for a full refund.

J

I agree. We have pending cruise in August and we will probably cancel as things are still up in the air.  Tbh, I don’t see Alaska 2020 happening.

Agreed. No point of operating for just 2 months if majority of seasonal workers are gone for the season.  

What's the point of sending out just two ships to Alaska for the month of July-August and first week of September.

Why leave out Eurodam and Koningsdam?

Price already up next year. 

Labor intensive but workers will be paid the same. 

Get ready for price spike in coming years.

23 minutes ago, adstz said:

Thanks for your replies. My thoughts were that these are different times. I have used this company a few times in the past. With what is going on I thought that maybe they should be willing to keep customers in the future by being generous with their cancellations now.

I guess I now just wait to see what happens.

I would wait. Ports and national parks all closed until July 1, 2020.  May-June AK cruise will not sail.  Our May AK cancelled.  Will not see our refund for 60 plus days.  We are not happy about this.

With Saudi backing, CCL is safe for now.  

So much bashing...

Saudi invested 8% of CCL stock.  CCL will get good deal on oil price too.  I doubt going bankrupt.  

Covid-19 slowing down. Alaska 2020 is not out the door yet. Get ready for price spike next year.

9 hours ago, wolfie11 said:

They just gave out new permits for the next 10 years.  Disney didn’t get any so they’ll need to wait in til 2030.  Also there are only two cruise ships allowed in each day.  Your ship was likely booted out so a bigger, newer ship could have the permit.  Also also, you pay for the permit as part of your fare.  The permit cost is a $ per head agreement with the park similar to an entrance fee in any national park.

GLACIER BAY NATIONAL PARK & PRESERVE, Alaska – The National Park Service has selected the businesses which will provide cruise ship services in Glacier Bay National Park starting this fall.

A prospectus soliciting proposals for cruise ship services was issued in May 2018. A panel of technical experts reviewed each proposal package, and new ten-year concession contracts were awarded to seven businesses: Princess Cruise Lines Ltd, Holland America Line Inc., NCL (Bahamas) Ltd, Carnival plc (Cunard Line), Seabourn Cruise Line Limited, Viking Cruises Ltd and Royal Caribbean Cruises Ltd. The NPS anticipated the contracts will be effective October 1, 2019. 

“We are excited to welcome seven cruise lines to Glacier Bay. The very competitive process resulted in some of the highest cruise tourism environmental standards and best visitor experience quality seen in the world," said park superintendent Philip Hooge.

Cruise Ships offer a unique way for large groups of visitors to get a personalized experience of Glacier Bay National Park with interpreters on board every ship. In the upcoming month, contracts will be sent to the operators for final signature and execution.

If CCL signed NPS contract, CCL will be sustainable for next 10 years.  Media outlets speculating cruise lines may not survive this crisis.  We are still waiting for our refund.  We were told 2 weeks initially.  Now 60 days or longer. 

We canceled on 3/18 and was told to wait 2 weeks.  Now, its 60 days or more for a refund.  We are worried we will never see our money back.

6 hours ago, kennystwin said:

It's not weather. Anyone who tries to predict Alaska weather a year out is fooling themselves. I was in Glacier Bay last May and the weather was spectacular.

 

And no, Glacier Bay won't go out of business. It is a National Park and has the responsibility to both encourage its use as well as manage and protect it.

 

This is likely just a scheduling challenge by Carnival corporate. They have a fixed number of permits and they are allocating them across their HAL, Princess, Cunard, and Seaborn brands (thankfully, Carnival doesn't do Glacier Bay). Your Noordam cruise just happened to get the short straw. If this is a once in a lifetime cruise, I'd be changing it to make sure you get to Glacier Bay. It IS that special.

We are going to see some major changes to cruise line industry.