UPDATE: So after submitting online on 11/27/22 for expedited renewal, and getting my congress person involved, today 2/23/23 I finally got told that they are in process with my passport...so apparently they finally found my application. Not in time for my cruise on Sunday but thankfully I have a BC that I can use but maybe I will actually get my passport eventually.
But word of advice DON'T use the online system to renew it is a mess and there is no one that can help!