lizee1979

Does anyone know where I can get an actual response? I’ve sent emails and phoned without getting my issues resolved because no one answers emails! 

On the Pursuit there was no future cruise sales manager. Someone had stepped in and basically relayed everything back to head office. Still waiting for someone to contact me post disembarkation to book with the same questions raised still unanswered. Total shambles. Phoned customer service and was cut off after an hour. 

Let’s see if others can shed any light. 

My TA in the Uk said the Randox ones you do yourself would be fine. However, I’m reading administered ones must be done? Anyone help with this? 

Yes we are overnight in Brazil so don’t see that the issue is. December 2022 so don’t see what the issue is as we arrive the day before official disembarkation date. 

Uk. Early  disembarkation. Tks 

Like most on here, people do not have endless hours to wait on hold. I’ve sent 5 emails to various different departments with definitive answers required. Not one has been answered in 2 weeks. I’m becoming increasingly frustrated with lack of clarity I’m not able to obtain. Can anyone share some advice? 

My agent has contacted them and said they have refused this. Ridiculous! Anyone have a good contact at Az?

6 hours ago, wjfan417 said:

I called Azamara a couple weeks ago to see how early we could depart because I’m not crazy about getting home at midnight and I wanted to change our flight. They said that we could depart any time after 1 a.m. since the ship docks the previous night.

 

Diana

Could you please tell me who this came from ? I’m going round in circles wanting the exact confirmation! 

I’d like some thoughts. We are overnight on another cruise where the ship is already in port . Pre covid we got a letter from Az through travel agent to say we could disembark early. TA has phoned Az twice and they say they are not allowing early disembarkation even though we are overnight! Complete nonsense and they are saying this is due to Covid!  

Still no further forward in utilising this or making this work. Any thoughts? Have taken this up with the Az team and as  usual they haven’t responded! 

So it seems the complimentary nights are a waste as I would lose the obc which is higher than their value! Curious as to who has made them work financially for them! 

So I’d appreciate some further guidance. The actual monetary value Az will deduct for the 4 free nights equates to £408 for 2 passengers. The actual breakdown of 2 cruises are £701.42 for 4 nights and £671.14. The figures really don’t add up!

Can anyone tell me how complimentary nights work and their value? My TA has said I can use them against a future booking but I’ve equated them to equal £223 which surely can’t be right! 

Hi will be flying into MSY then onto Miami after a few days. As far as I can see we don’t need any tests for internal flights. Is this correct? 

Hi, 

Any thoughts on this. Looking at picking up a December Azamara cruise from Florida. We will be travelling from the UK but wanted to visit other US states prior. 

Have any of you booked your travel? If so what do you intend to do?