paulatsea

9 hours ago, terrierjohn said:

That sounds fiendishly clever if it works on the new starlink system.

I want one ! 

1 hour ago, w3ndi said:

Hi Everyone - final update. 

I emailed the chief exec this weekend with full details of everything that has happened over the past weeks and years. 

Within 24 hours I received a phone call from his complaint team, promising a full investigation and with an offer of compensation.  Followed up by an email 

Whilst this has not restored my faith in TUI, and I shouldn't have had to escalate to this level, the apology did feel, at least, genuine and the offer of an investigation into failure seemed real. 

Well done. Thanks for the update.

2 minutes ago, DamianG said:

 

You simply logout of P&O WiFi on that device and login on the different one. My son, wife and myself were all taking turns on our last cruise. 

Yep that’s what we did. 

https://www.pocruises.com/my-cruise-tcs/wi-fi-tcs
 

fyi folks . Couldn’t see anything specific about using your device as a hotspot -but probably comes under a general exclusion - sounds as if they have blocking technology for this - as said in above posts.

What if I want to connect with a different device? 

You may use multiple devices on one package but can only use a single device at any one time. If you wish to use multiple devices simultaneously, you will need to buy additional packages that are available at a discounted rate. 

from P&O site .

10 minutes ago, pete14 said:

We have pre booked several times. You pre book a cabin grade and when booking opens, they guarantee you a cabin in that grade. If you prefer a different one, you can contact them and they will move you to where you want to be. It has worked very well. 

Thanks Pete-so you just phone up and request the specific cabin later ?

is it worth it rather than just waiting for the general release a week or so later and getting the cabin number at time of booking ?

Yes but it also creates a local WiFi network that the other device connects to - it’s been good speed when I have done it on a ship in port connected to 4G and my wife’s phone connected to my hotspot.

With the ships Wi-Fi it’s probably too slow unless it’s starlink - but technically I think it would work ?
Unless it’s blocked somehow by P&O service but I don’t see how it could “see” that you are using your phone as a hotspot. 

13 hours ago, T101 said:

Does anyone know P&O wifi will allow you to share with another device using your phone as a personal hotspot?

Later post

Pre-book 10th October and general release about a week later 17th - that’s what travel agents are saying online.

Has anyone here ever pre-booked ?
I looked at this once but could only select cabin grade and not a specific cabin ? 
Can this be selected later ?

Is it worth it ?

Be very interested to see how good starlink is on ships - I would buy a package if it was good - I don’t currently. Think it’s due on all P&O ships by the end of the year ?

Thanks for the review - good to know Arcadia is all ok.

On 9/25/2023 at 8:15 PM, w3ndi said:

Hi, I've just posted an update before I read your message.  I did show the emails to the team, they weren't interested.  No one seems to be.  I have an email address I'm going to try and put the whole sorry issue down on there.  In the update I said I do understant that things happen but it's the lack of empathy and the blatant dishonesty that has upset me more than anything. I will not use TUI again. 

19 hours ago, dronnygirl said:

Well our stop in Ravenna was a Sunday. We got up and the weather wasn't good, high winds and cloudy so we decided to stay on board. I must point out though, we had expected to be docked in an industrial port but this wasn't the case. The town was 30 mins away and we could see cranes etc in the distance but we were actually docked between 2 very long beaches. We couldn't access the one to the right as it looked as though it belonged to a camping site but you could walk through the port gates to a ferry that cost 1 euro and took you to a marina and then to a beach. There were sunbeds although they weren't in use due to the weather.  In the afternoon the sun came out and we sat on deck with a pleasant view over the marina. 

Although we didn't go ashore, we were surprised with the pleasant surroundings 

Thanks - going there in a couple of weeks - did they have a shuttle bus into the town ?

Thanks for the update - what a mess - sorry you didn’t have a good holiday. I hope you get somewhere with your complaint - don’t give up until you get compensation.

1 hour ago, lindyloo22 said:

On Arvia in July there were a few people with there own trays.

Brilliant ! Thought there might be !

Has anyone taken their own tray ? 

Just now, paulatsea said:

Worldie segment I think - maybe ! Fantasising  a bit ! 

But - Carpe Diem !

30 minutes ago, yorkshirephil said:

I would imagine Arcadia will be doing the worldie and Aurora a 65 night Caribbean and central America/Amazon. If Aurora was to revert to the old 65 night South America cruise I could be tempted at the right price, however I don't see it due to the issues with Argentina.

Worldie segment I think - maybe ! Fantasising  a bit ! 

10 minutes ago, jeanlyon said:

That's even better.  Think we might turn up at 1130.  If we have to wait 15 minutes, it won't kill us.  Has muster changed.  Have I read somewhere that you go to muster station as soon as you board and then watch the video?

Yep good idea - was Alexandria on my cruise 

Just had the email as well.

I’m looking for Aurora or Arcadia 2026 - jan/feb-

something special for my 66 birthday and I’ll be an OAP!

Fancy Asia or S. America  - prepared to spend more than usual and hoping that I (and Aurora and Arcadia) will still be alive - but if not it won’t matter.

Will book early if anything looks good and I can select my cabin.

5 hours ago, jeanlyon said:

Question for you.  We are staying 2.7 miles from the port and our check in is 1230.  We are parking with CPS.  So what time would you arrive at the port?  I am thinking we need at least 15 minutes or more for CPS to take the car?

I would arrive at 11:30.

7 minutes ago, pinkpondqueen said:

That's good to hear! Thank you  We've booked the Budva Riviera Cruise in Bar. 

Good plan - hope the weather is good for you.

We are on Explorer 2 again next month doing Adriatic affair.

5 minutes ago, Pasty feet said:

We were already unhappy with P & O. Iona to Norway was awful, but this was already booked.  We were led to believe we were flying Dreamliner or Virgin in premium when we booked whilst on Arvia.  Holiday substantially different and logistics are P & O’s problem not ours. Will use Cunard. 

I don’t blame you - for me long haul needs a good modern aircraft with modern facilities otherwise it’s a very uncomfortable experience.

We had a TUI Dreamliner replaced with a much older aircraft flying back from Jamaica.

Terrible flight- this was on a Thomson cruise years ago.

27 minutes ago, pinkpondqueen said:

@Brick1 hope you had a lovely cruise! How was the Explorer 2?

We did your cruise in May.
Explorer 2 was great - bars and dining and cabin and staff were excellent as usual.
It rained heavily for the first half of the cruise which spoiled the walking tours we did ! but we still enjoyed it overall.

We did ship excursions at all the stops except Bar - which was a mistake as we didn’t find much to do on our own there.