Aliens_300c

Edit: I don't see the money I spent on specialty dining (360) on the cancellation refund receipt.

Alright Folks, I'm going to try to explain this fiasco to the best of my abilities. I was booked in a "guaranteed inside stateroom" on the April 3rd 2024 10 day mexico solar eclipse cruise from Los Angeles, I've been trying to get my room upgraded to a balcony for the longest time. Finally today I was told by someone on the phone with princess to book a new balcony room (when one comes available) online. Give them a call back and they would transfer the money I've already paid from my old booking to my new booking and cancel my old booking. So I was able to complete the first task, booking a new balcony stateroom *hooray!* then when I called them back they told me I had to pay the full balance on my new booking, they would cancel my old booking and I would get a complete refund. so begrudgingly I did so... Here's where things get spicy. With my old reservation I had four 360 experience dining reservations that I had already paid for and booked (Two of them being Christmas presents to another couple cruising in a separate stateroom). as well as a sabatini's restaurant on the first night. Does anyone know if I will lose those reservations even though they've been paid for and I'm still on the same ship just in a different stateroom? The person on the phone said "Rest assured I will note on your booking to have four 360 dining experience reservations for the night and time." but they followed that sentence by "right now we're upgrading our specialty dining reservations and I can't access any of that information" If I end up losing those 360 experience reservations I'll be extremely bummed and might just lose it a little. Does anyone have any advice or has anyone ever been in this situation (changed booking/stateroom, kept or lost dining reservations) Also, I ended up losing $200 in OBC. Which is a loss I know but I feel like 10 days with a balcony is worth losing the $200 Any information or feedback would be appreciated. thanks! happy new years & happy sailing!