This is the worst vacation I have ever had. I know you guys are biased and will most likely give me a lot of flack for this post but I need to get it off my chest before I explode
The ship is the exact same as the other ships in this class we have sailed like the oasis, allure and symphony. The only difference is this ship is really old it seems. When we first got here the stateroom was gross. It was dirty and dusty, it was in really bad shape. Maybe the state room attendant was having a bad day or something so I gave him the benefit of the doubt and I didn’t really mind. Our balcony door barely opens. It is just terrible. The food is just all-around awful. I’ve never had so much burnt old food in my life. the staff, well, I should say most of them, I’ve been nothing but rude and just awful. The freestyle Coke machines always broken like I mean always there have been several times where none of them have been working. Why did I pay $250 for a cup if none of them work? One of our ports got cancelled and they did nothing about it.
But I don’t even care about any of that, however, what I do care about is that OUR AC broke and they couldn’t care less. They don’t give a flying crap and won’t do anything to help us. Maintenance came over twice and gave us some copout answer by saying that when the sun goes down, the AC will work, however, three hours later when the sun went down, the AC is still broken. So now I have to spend the rest of my trip in a hot and uncomfortable room? I’d rather be at home with the snow. This is my ninth cruise and they just don’t care about their customers I guess so I don’t care about them either. I’m going to be switching cruise lines because this is pathetic!
