Jump to content

Orcadian

Members
  • Posts

    2
  • Joined

About Me

  • Location
    UK
  • Interests
    Wine, learning Spanish, foreign culture, art
  • Favorite Cruise Line(s)
    Holland America
  • Favorite Cruise Destination Or Port of Call
    San Diego

Orcadian's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Our cruise on Konigsdam departs San Diego 4pm tomorrow. I already printed our boarding cards which still say "Embark Date/Your Assigned Check-in Time/Group *: Saturday Jan 14 / To Be Assigned". I contacted our travel agent this morning, who emailed back that HAL would assign our boarding time once we completed the health questionnaire (but we did this already). We weren't allowed to complete the health questionnaire on HAL website until January 11 (our cruise departs Jan 14). I opened Navigator just now. This confirmed we have already completed all required details for check in, health questionnaire and security photo. Navigator also says "Your journey starts in 0 days, 4 hours 8 minutes"..."Your check-in time to be assigned". Clearly it's an IT error by HAL. No one is assigning us a check-in time
×
×
  • Create New...