Jump to content

Riley_Mon

Members
  • Posts

    96
  • Joined

Everything posted by Riley_Mon

  1. ok good, that was going to make me paranoid.
  2. yea I agree - I guess I'd want to know more about how they plan on tracking people in those situations. I sit across from someone that tests positive, they have that tracked?
  3. I answered my own question. I"m not sure I'll spend more than 15 minutes with anyone other than my spouse beyond a shore excursion -------------------- Close Contact through proximity and duration of exposure: Someone who was less than 6 feet away from an infected person (laboratory-confirmed or a clinical diagnosis) for a cumulative total of 15 minutes or more over a 24-hour period (for example, three individual 5-minute exposures for a total of 15 minutes). An infected person can spread SARS-CoV-2 starting 2 days before they have any symptoms (or, for asymptomatic people, 2 days before the positive specimen collection date).
  4. what defines "close contact"? I would think its limited to whoever you share a room with or its the entire ship once you are out to sea.
  5. I hate that cruiselines have to deal with this, but it is part of cruising coming back. I know from reading this thread, I am highly motivated to avoid quarantine. Nothing would seem as miserable in regards to cruiseing as being stuck in a cabin hoping someone answers the phone when you are hungry.
  6. I doubt it truly applies but I did read up on a passenger bill of rights that the cruise lines adhere to. Princess belongs to this. In part it reads The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To fulfill this commitment, our Members have agreed to adopt the following set of passenger rights: The right to a full refund for a trip that is canceled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures. So mechanical failures are a different category than whale migrations and hurricanes. Now I'm sure Princess will say that our cruise was not terminated early due to mechanical failures, however in order to meet the start and end dates of the cruise they have had to radically alter the itinerary more than once by their own admission of mechanical problems. I think one could argue that multiple cruises have been severely altered due to mechanical issues. Worse for them they have admitted the cruise was severely altered on May 7 by offering a 20% FCC while essentially locking in the same schedule for the remainder of May and June cruises. I would say that the alterations to our itineraries are made in an effort to avoid this article of the passenger bill of rights by the letter of the law, while gingerly dancing around the spirit of it. These cruises should have been canceled. Regardless its a bad look for Princess. I fear the outreach of bad press they will receive on social media by highly disgruntled and also motivated passengers warning future cruisers to look elsewhere for cruises more dedicated to fulfilling the customer experience will further damage their reputation and more directly, their revenue.
  7. imagine going to Disney and riding the monorail all day that was a analogy someone else used that seemed appropriate and then people that had been to Disney before you telling you that you should just be happy for your chance to be in the park.
  8. To me the ability to change itinerary in the cruise contract is more about a good faith effort on Princess' part to deliver the cruise they sold you. 9/11, weather - none of that falls on Princess. Princess is more than privileged in that situation to claim force majeure. Making the decision to cruise knowing you cannot deliver on the advertised cruise from the start is not good faith effort on Princess' part. They are in the service industry, in a relatively high dollar vacation segment, and they are making the decision to lessen the customer experience on the Crown when other Princess ships, and other cruise lines are capable of delivering on theirs. Therefore this is not a circumstance out of their control. Its completely within their control to take ownership of this situation and make an honest attempt to satisfy their obligations. Expecting customers to be "flexible and patient" in that circumstance may sound benevolent but it is grossly unfair, especially when I read the Sapphire and Diamond ships won't go into service until September. Someone can correct me on that if I am wrong but I've read two sources state that in discussion about the Crown. A solution to this requires money, effort and time on the Princess Cruise's part, none of which they appear ready to expend
  9. I don't fully understand the PVSA but I would think as long as they physically stopped at Victoria or some other Canadian port, paid the fees and whatever else they met the letter of the law if not the spirit. I guess it isn't practical but I'd rather stop for an hour at Victoria which I don't consider part of an Alaskan cruise nor would any cruise line if they weren't required to stop there by law and get those 2-3 hours back at Juneau
  10. a carnival ship caught on fire docked in the Grand Turks.
  11. about 5 minutes ago I received the itinerary change email noting a 5:30PM arrival to Juneau (will that really happen? who knows) and Icy Straight Point is now removed. Noted at the bottom on the letter is the "you signed a contract that said we can screw you over on changing what we promised and you can't do anything about it" verbage. I do feel sorry for the crew because at this point about 90% of the people getting on that boat now are going to be pretty salty. I won't take my frustration out on the crew but $100 obc is an insult. We have a total of 19 hours on land in Alaska, and that is counting a 6am arrival to Skagway. I want 50% FCC or 40% refund at this point considering I'm 20 days out and have limited options.
  12. I've been reading these posts as I am on the June 18th sailing of the Crown The picture of the stormy seas caught my attention because I believe from the map change they are not going up (or back) thru the inside passage which I would assume would result in calmer seas. At any rate , it sounds like the Crown is now 0-3 in cruises for meeting their day of cruising documented itinerary . That is unfortunate. IMO, Princess is hurting their brand with this approach.
×
×
  • Create New...