Hi, does anyone know what is going on with Azamara bookings?
We booked a cruise with them many months ago which sets sail in October. We have had great difficulty in making the final payment, you cannot make a payment online so have call. We made 22 phone calls to make the payment, spending over 6 hours on hold until we finally got to speak to someone to take the payment. We made the final payment over a week ago and we still haven't received a receipt and the account has not been updated so we still can't Check In to finalise excursions etc.
We have sent a number emails but none are replied so we don’t know how to move this forward.
It’s all quite disconcerting and worrying, will the flights be organised, will the ship be expecting us?
Has anyone else had similar issues with Azamara?
