RichardHead1

We went back in this morning and rebooked the same excursion that was canceled on us yesterday with our credit with no issues for next week on the Nieuw Statendam. We were told that they made a minor mistake while addressing the date change for the Rotterdam’s original planned visit to T&C which was scheduled for 11/01 and now is 11/07. Multiple people were impacted unfortunately. We do hope the folks that were impacted do read their emails and capture the change and are able to rebook and not get impacted next Tuesday. Easier to do it now than wait and find it sold out or at the pier and told your not on the list…

We received this email from HA about three hours ago, surprised nobody has mentioned yet. Not sure why they mention the ship being the Rotterdam as the Statendam is supposed to be in port on 11/01. Rotterdam won’t be in port until 11/07… ////////// Dear Guest, Thank you for booking your upcoming voyage and shore excursions with Holland America Line. Due to a recent itinerary change, the Rotterdam's call to Grand Turk, on November 1st, 2022 has been cancelled and replaced with a call to Amber Cove, Dominican Republic. We have refunded your prepaid shore excursion to the card used for the purchase. Excursions are now online and available to book. For review of available options, please visit https://book2.hollandamerica.com/shore_excursions/login to manage your booking. If you would like assistance with shore excursions, please call 1-888-425-9376 or 206-626-7320, 7am-5pm Monday-Friday (PST). Thank you for your attention to this notification. We look forward to welcoming you aboard for your upcoming cruise with Holland America Line. Best regards, Shore Excursions Team, Holland America Line //////////