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LoganTheCruiser

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Everything posted by LoganTheCruiser

  1. It's not related to passenger needs, thus not relevant to send to a customer service team. It is about a special project.
  2. No, I'm not SOL. I will definitely reach them, I was just asking for help here to make the process easier.
  3. I'm trying to get an email to the F&B Director on my upcoming cruise and I guess the email format is different than Royal. I know for Royal Caribbean it's like this: sy_fbdirector@rccl.com With the first two characters being the abbreviation of the ship. But I tried by_fbdirector@celebritycruises.com for the F&B Director on Beyond and it bounced. Is "BY" not the abbreviation code for Beyond? Or is there a different format all together?
  4. My family and I are going on a Royal Caribbean Alaska cruise departing Vancouver. It ends in Seattle. It stops in Victoria BC as it's last stop before Seattle. We would love to get off early in Victoria, rather than sail back to Seattle with the ship, and spend more time exploring Victoria. I submitted a request with Royal but it was denied and they said because of the "Canadian Coasting Trade Act." Does anyone know if this is accurate? It also feels a little unnerving to know that we couldn't get off whenever wanted to. Almost like we're hostages. I understand forfeiting the remaining nights on your room if you left a cruise early, but for them to actually say, no, you can't get off, you're a hostage until the end...? What if I got sea sick and wanted off early?
  5. Ah! That's right. I completely forgot about the Passenger Vessel Services Act. And because all cruise lines are registered abroad for tax reasons, that makes sense. Thank you! I will look into trying to find an NCL cruise with that exception.
  6. Thanks, but it also says this: "Non-U.S. citizens, with the exception of Canadians and Mexicans, are not subject to passport exceptions, so a valid passport will need to be provided."
  7. I'm trying to find a cruise that departs from the USA and returns to the USA and doesn't stop in any other countries. Was hoping for a Seattle to Alaska cruise, but they all stop in Victoria BC. Was hoping for a Seattle to Hawaii cruise, but they all seem to leave or return to Vancouver. I have a friend from Ukraine who is here on parole status and cannot leave the USA for a couple of years per the conditions of the parole so they can attain permanent residence here. So I'm trying to find a cruise that would work for them for us to go on together that doesn't involve any international stops and thus no customs upon returning. I did an Alaska cruise back during COVID and they removed the Victoria BC stop because Canada was closed. That was perfect because there was no customs when we got back to Seattle as a result. Is anyone aware of any options? Even just a short 3-day to Coco Cay wouldn't work because Coco Cay is technically considered the Bahamas and you have customs upon arrival back in Florida (as stupid as that is). I even spoke with a Port Canaveral CBP officer about this and they said while it's a "very low risk" that my friend would have a problem re-entering with the status they have, there's no guarantees and it's always up to the individual discretion of whatever CBP officer you happen to be standing in front of. That's just not a risk they can take, however low. So I'm trying my best to find something domestic with no customs upon return. Thanks for your help!
  8. I understand the new cruise terminal has been under construction since last year. Is it done? Is everything running smoothly now? It says my cruise departs at 11:59pm but the latest embarkation time I saw was 5pm. Does anyone know if it's possible to board later than 5pm? What if my flight is delayed and I can't get there sooner? If I showed up to the port at 9pm and the ship still wasn't going to leave for another 3 hours, would they really just wave at me for 3 hours and then sail away? The customer service rep at NCL I talked to said YES.
  9. Does anyone know the answer to this? I'm curious as well. NCL is showing the latest embark time as 5pm but the ship doesn't leave until 11:59pm, so if I showed up at 9pm, would they just wave at me for 3 hours and say nope sorry, goodbye?
  10. Where is this secret magic line where all the porters go that allows you to breeze through? How do I find this line? Do I just follow the luggage carts or something?
  11. No, I did not make that choice. I was never offered another option. Where and how do I even "grab a porter," if I don't have any bags?
  12. Can any of you guys invite me on your next cruise? I want to cruise with you because there’s no delays when you guys go! 😛 I’m on my next Royal cruise in 2 weeks. Wish me luck. (Chances are it will make the news for having the longest disembarkation delay in history. 😂)
  13. There was no wrong line. There was only one line. The line shown in the video. It was absolute chaos. And correction: the video was taken at Port Canaveral when I got off Wonder. But in Miami I had a huge line as well.
  14. I’m convinced the ship docks at a different terminal when I’m on board. Everyone else has a smooth experience, except me and my fellow passengers.
  15. Ya’ll better hope you’re not on the same ship I’m on I guess is the lesson from this thread since no one has any problems on their cruises. Every cruise I’m on grinds to a halt when it comes to disembarking. Disembarking was paused by CBP on BOTH of my last Royal cruises because the terminal got too full. Must just be me that causes all the problems with lines on disembarking 😆
  16. Okay, you guys don't seem to believe me. I took a video. Here's the 95 minute customs line I waited in after getting off Wonder recently. Customs line.MOV
  17. I'm a U.S. citizen solo cruiser, always carry-on bags only. One roller bag, one backpack. It shouldn't take me an hour + to get through a line to get off the ship considering this. But it does.
  18. Again, they must remove all of this fancy new tech when I go through as I was through Port Canaveral back in November and there were zero kiosks.
  19. Ah, interesting! So the ship being empty prior to boarding of next passengers is a U.S. rule and RCI was allowing there to be crossover in Europe?
  20. It must not be out on the days I'm there. They must see "Logan" on the manifest and remove all of the facial rec kiosks in advance. 😅
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