Hello, I've been reading the forum to prepare for my upcoming Mexico cruise on the Discovery and now I have my first question. Has anyone else had an excursion cancelled without notification? I found out my excursion was cancelled back on November 16th from reading my credit card statement today and finding a princess refund. When I called Princess, they basically said that they had sent me an email, then they had sent Costo an email as my travel agent, and then that they would resend the cancellation notification. Instead I received an email that listed my other excursions with no cancellation information. Costco claims that they also were not notified. Now most of the excursions are not available anymore. I've checked my email and my spam folder multiple times and I have plenty of Princess ad emails, but no cancellations.
I understand that cancellations happen, but I should have been alerted. Its been very frustrating and now I have to find something with two weeks left.
