kerrilynn

I am not trying to find ways not to pay it, but I want to be sure I a paying something legitimate!

The cruise line has not yet said they over credited me. This has all just come from the agency with no proof presented as yet.

That is what I want ... an invoice from the cruise line but have not yet received it. There are many scams out there and you are taught not to trust anyone.

I did not receive any documentation from the cruise line. I am certainly willing to give back the overage. If I can see an invoice from them. But I have not been presented with one. How do I know that the agency is not going to put this money in their pocket. I do not want any problems during embarking. Can I contact the cruise line directly to inquire, even though I had an agent?

I don't want to keep it. I am willing to give the overage back. I just want to be sure it is legit. I have heard nothing from the cruise line. The cruise line credited me directly.

Yes, we made the final payment in December. The cruise departs in March. And I agree that the cruise line should contact me with the error. The credit came directly from them. And I am willing to pay back the overage. I just don't know why the agent is asking to charge my credit card and saying she has to pay it, so I have to pay it. How do I know this is in fact true?

I have a question regarding this topic ... I cancelled one person out of three in our cabin. The cruise line over credited my credit card. I did not even know about the credit until she said something to me, as she said it could take weeks to see the credit. The travel agent claims she is responsible now for paying that "overage of the credit" back to the cruise line. Is this actually true? I don't see how the cruise line can make her pay that money when it was their mistake. Does anyone know anything about this?