Brucerw

Someone who read and comprehended my post <grin and a big atta person>. I know my writing at times can be a bit scattered. I also know I clarified more than once what the issue was. I added the issue of the 28 day cruise to show the level of frustration I was at. I mean what would it take for you to cancel your dream vacation, especially at a great price? The bottom line as you pointed out. The issue is resolved to my satisfaction. I did get my money back. Someone actually listened and gave a damn.

Actually, I did/do not care what caused it. The fact is their computer network can use some real work. From their website to their on board medallion app. What I did care about was getting the issue fixed and someone to listen and hopefully fix the one woman's attitude. As far as the real deal 28 day cruise? Everything is relative. This will eventually if my health holds be a life time trip. It also will cost anywhere from the base of 18k to over 26k final cost. This is more than a years income for my house. With that said, it really was a factor that I had thought it was fixed then was broken in such a way. Then that the woman told me she would just cancel the booking with me losing over 2k when I tried to explain that I had proof. So what did I learn? IF I am going to make changes to my booking to do it via a person. That people are very dedicated to their channel of booking cruises aka TA's. That without a doubt princess needs to get some new programmers in and fix their networks. I am lucky it worked out, and glad it did. We board the ruby in a week for 12 days. then in may discovery. I am back on track to try and get to elite status by 11/24.

On 3/17/2023 at 9:24 PM, startedwithamouse said: Please don't bash TAs. They take care of their clients. You apparently joined Cruise Critic just to post this thread. We get it. You booked and it was a glitch and thought you got a steal of a suite for a balcony price. A TA would have given you real pricing and advised you of this, and you wouldn't be spending hours or days rehashing this. A TA is not a third party involved in a business deal. They are professionals. Note: I'm not a TA. Folks this person did not read my original post correctly. There are many channels to book a cruise. Each of us have to pick the one that is right for us. happy cruising

As I said I would do, I got a call from a princess rep and we got everything fixed. I want to thank everyone for their comments and reading my vents. The person whom called me showed me that even though my experience sucked there are people there who understand the nature of their business.

After my last heart procedure I do not drink.....I have in the last 6 months gave away my bar. Which included different alcohol I bought with an old drinking buddy after his wife passed. 300 dollar bottle of tequila unopened. Assorted rums (my old drink of choice). Brandy's etc. In total over 5k. We take care of our own.

Not my point 🙂 I normally do not drink. I was making a tongue in cheek comment. IF I am going to buy booze it will not be at cruise lines prices. As far as candy? I get from switzerland when I want real good chocolate. Occasionally some american. The grand babies do not care how good it is as long as it is chocolate.

I will be on the Ruby in a few weeks. I am wondering where other than swirls you can get these or the cakes. I really was getting happy figuring the lil bottles of booze I could take home to my son. and as the lillipop was wrapped brought home for the grand babies. Now it is only a shot and unwrapped suckers. Oh well The free medallion holder is not worth it. This with the premier package. Originally was excited as it was suppose to pick which one.

It was just one more thing Princess put out there because they where raising prices. I chose to get the premier package that was part of what started this whole thing in case my wife would want something. I have a bad heart, so I am not suppose to drink. I am diabetic so my sugar intake is continually monitored. I will probably enjoy a cake with the cherries. I would not pay 18 dollars either for one but as part of the package? ya maybe. I am getting a whole new appreciation for people whoc an sort through all the different plans. So far VV seems to be my next cruise line. I need to get more info about how crowded entertainment is excursion costs etc. I love the fact that soft drinks are included, but not mock drinks. As is tips etc.

No I got it off a group I used to be in on fb. I have seen a few of these now. The most disappointing thing for me was it was suppose to come with wrapped suckers and lil bottles of alcohol. Because of my health I do not really drink. I figured if that was the case then the suckers for grand babies and booze for my son. It is the cakes that interest me. I also shared the desserts from the MDR when I went. Shame princess had to screw all my plans up. I really was looking at getting to elite status....I get obsessed per my wife. Now another six months of research and hopefully I will find a cruise line worthy of my loyalty. Happy cruising....If you are an aussie, I am hoping to be in your neck of the world woods end of the year.

Oh on the princess site I am very familiar with how to get the info. Thank you!

thank you 🙂

PS where do you go to list the cruises you have already booked and scheduled?