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Solara

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Posts posted by Solara

  1. 10 hours ago, Host CJSKIDS said:

    All settled in and had a wonderful breakfast this morning with perfectly cooked eggs Benedict. Got to napped a few minutes chatting with Nicola Furlon, the Ā DRO. What an incredibly nice man.Ā 
    Ā 

    Today is a new day and I'm ready to get back to enjoying my cruise!! Ā 

    I agree. Ā Nicola is wonderful. ā¤ļø We are back on the Enchanted again at the beginning of November. He told us he wasnā€™t going to be there then. If you get a chance to talk to him again, please ask him if anything has changed he would love to see him again. Ā 

  2. I finally decided to just buy a gift card. Didnā€™t want to deal with this anymore. Ā Wasnā€™t happy my charge info was on shoreside since I never authorized it from past sailings. I added gift card to shoreside & it automatically changed it for all my bookings in the new app & the old app. Ā Iā€™m just going to use the gift card now & leave $1 on it.Ā 

    • Like 1
  3. On 1/6/2024 at 9:17 AM, kamelia said:

    May have stumbled onto explanation for why future cruises were dropped from profile on new app: you can no longer access future cruises using the app once onboard, not even by logging in using booking number. Ā Went to OceanFront to ask why I cannot use the app to book my dining reservations for my May cruise. Ā Same Navigator, same obfuscation. Ā ā€œOf course you can book them, you just have to go to the web version of the app.ā€ Ā I couldnā€™t help myself, I looked him square in the eyes and asked, ā€œso just how helpful is this app?ā€ Ā As @SCX22Ā suggested, he immediately jumped to defense mode, saying that too many people were using the app to change their dining reservations and it messed up the booking system, so thatā€™s why itā€™s no longer possible to access future cruises.Ā 

    FYI! Ā When we were on the Enchanted in December before new app came out I needed to see something in one of my future bookings & even then being onboard I could not see my future cruises & that was the old app. šŸ¤·šŸ»ā€ā™€ļø

    • Thanks 1
  4. 13 hours ago, travellingnana said:

    I NEVER selected a shoreside payment on the old app. Downloaded the new app and it has my credit card info also under shoreside with the ā€œcompleteā€ button highlighted. All green āœ… for everything. How do I unselect the shoreside credit card without screwing everything up??

    Same here. Ā Never selected shoreside payment but itā€™s there.Ā 

    Ā 

    Ā 

  5. 2 hours ago, PacnGoNow said:

    Try signing in with the booking number.

    Iā€™ve done that. Just donā€™t understand why we canā€™t see all our upcoming cruises anymore. And how is this going to work when youā€™re on a ship if you have to sign in each time and it doesnā€™t leave you staying signed in.

    • Like 2
  6. Why am I not surprised the app isnā€™t working correctly? Ā  Everytime I login and try to access my information it says my sessions timed out and it logs me right out again. Plus it only shows 1 of my cruises. Ā Iā€™ve tried my iPhone and my iPad.šŸ˜”

  7. 14 hours ago, Host CJSKIDS said:

    I'm happy to download the new app as soon as I get off my next sailing.Ā 

    Ā 

    Perhaps someone who has a sailing in the spring with everything loaded into their medallion app will be ready to download it Friday and let us know if everything moves over easily.Ā 

    Iā€™m with you on that. Ā We board on the 8th. Ā No way Iā€™m taking a chance on it till we get off the ship.Ā 

    • Like 1
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