This is our first MSC. Cruise and we are seriously disappointed. We were attracted to the cruise mainly by the destinations and travelling on a new ship for 3 weeks , Dubai to Barcelona.
1. Inside cabin only wardtohanging space for limited amount of clothes, probably because the only laundry facilities are by payment.
2. Everything on the ship is available for further payment, additional restaurants extra drink unless you have expensive drinks packages. After a week at sea we’re still being pested to buy specialty restaurant meals. Information is either too plentiful or inadequate, this has been right from the initial booking.
3. There is limited outside walking areas unless you’re passing the restaurants and bars. There are limited regular bars whereas the specialty restaurants are almost empty, I suspect because of the additional cost of dining.
4. Although the ship is all glam and glitz the design which I suspect was computer generated did not have the passengers comfort and enjoyment at heart. The interior decorative materials appear to be cheap and nasty.
On the positive side, the serving and cleaning crew are very helpful and friendly, as opposed to the admin staff, as it took 4 days and multiple enquires to respond to my complaint of noise in my cabin day and night.
We have a further two weeks to and from conversations with fellow passengers, most have the same impressions about what must be Italian organisation and administration.
