Hello Everyone. Just an update. When one of Cruise Critic members posted regarding the ship encountering storms and seasickness, I decided to cancel the cruise. On the advice of my son-in-law I called my credit card company to dispute the charges, which they did. I also filed a complaint with the Better Business Bureau. Oceania agreed to put a small money amount back into my account and gave me an FCC. Note this new future cruise has to be booked by the end of THIS month. Very short window, but that cruise can be taken in 2024 or 2025. It just has to be booked by the end of this November month. My understanding is that it is not transferable. I paid for myself, and my two daughters and Oceania sent three certificates, one for each person. I called the Oceania TA and asked what happens if either or both of my daughters couldn't go with me on a future cruise. The TA said I should get both girls to write individual emails, on their email accounts, transferring their certificate and share of the future cruise over to me. Again, these emails had to be sent before the end of this month. I hope this helps. On a side note, I know I have to book a future cruise by the month's end but frankly the way this company has handled this situation has left such a bitter taste in my mouth that I am reluctant to step on any ship that has Norwegian has its parent company.