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blue67

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Everything posted by blue67

  1. The same thing happened to me last week. I found this thread and then called customer services (UK). They immediately acknowledged that it was system glitch and fixed the issue immediately. My online account now shows a zero balance.
  2. It's the 7 night med cruise from Rome on Celebrity Edge in September. Sure I'll be really looking forward to it once this niggly issue is resolved 🤞👍
  3. Hopefully so. Although not a great start having to make phone calls, only 1 day after booking, to query what appears to be their error.
  4. The same gaszjust happened to me. I booked our first cruise with Celebrity yesterday and paid in full. Today, "My Account" online shows an outstanding balance of £244. I've spent hours trying to work out what it relates to until I found this thread. My heart has sank! 😒
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