We are sitting in the JFK Terminal One food court for 5 hours on our way to HKG for our first cruise ever. We booked on VAir and they put us on EVA. EVA doesn’t staff the counter until 4 hrs before flight time which is 1AM. We did the online check-in and got electronic boarding passes. We are denied entry because TSA says EVA doesn’t accept e-passes. EVA customer service says it’s an airport policy, but the TSA guy says it’s EVA. Someone is lying. Viking can’t do anything. We are in EVA’s first class seats and have Lufthansa lounge access, but can’t get in to wait it out. At least there is a bar in the food court. That’s the story. 🤬