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Felt

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Cool Cruiser

Cool Cruiser (2/15)

  1. We picked the best day for us and want to make sure we got a reservation in for it given the limited total number of seats. Thought about doing what you suggested but decided against it.
  2. Booked the cruise less than a month ago so not even close to December 1 unfortunately. The person who I talked to at Princess said to go to the guest services and they would refund the money that I had paid. Again due to the misinformation, lack of information and inconsistent into I have been given, I believe it when I see it.
  3. When calling up to add my daughter to our cruise asked our Costco agent to ask Princess about whether the 360 dining was free as we were in a penthouse suite and she came back and said no we had to pay for it (which we had already done when we booked it.)
  4. As usual you get conflicting, wrong or no information from Princess over any question you ask. Just got an e-mail from them re dinning which said 360 dining was complementary for me as as Suite guest on my upcoming cruise at the end of April. Yet I had already booked and paid for my 360 dining a couple of weeks ago. Call Princess and as usual got someone who had to go ask and told me that it was complimentary for me and I could get a refund when I got on board at guest services. Didn't believe anything I was told given my previous interaction with them on many things.
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