sfranklin

I am still not happy with all the changes and how Oceania has handled everything, but we have made the decision to go on the cruise. We did book some additional excursions. We most likely won't use Oceania in the future, but I don't really want to walk away from all the money that was spent and most likely not recoverable if we simply don't go.

My wife and I are scheduled for this cruise. I am so dissatisfied with Oceania. This is our first and definitely our last cruise on Oceania. I have called, written letters to executive staff. The basic response is "tough luck". Zero customer service.