Cruise8090

@CruisingWalter I was on the 12/17 embarkation side of the fiasco. Id say it took the crew a full 36 hours before they could get themselves together after all the 12/17 termoil. There was definitely no action/strategic planning or communications on the part of MSC, but IMO Port Canaveral is accountable for some of the fiasco too. I can roll with a lot, but the constant barrage of conflicting information i was receiving from the port and MSC via email text and one robocall was almost enough to break me. Next, I paid for the Yacht Club benefits which included a personal butler. The service i received is far from Suite levels service received on Royal Caribbean. Because of the horrible start I didn't go screaming to concierge to have a manager talk to me...which I saw many do, but the service gap was very noticeable. I did pay for upgraded service which I don't feel MSC achieved. I'm sure MSC corporate is still getting slammed by cruisers on both sides of that date. While I take all remarks on a forum with a grain of salt, I'm sure there are significant complaints found there too. Personally, I'd like to see If MSC learned and improved from the 12/17 fiasco, so I will likely try them one more time.