Hello all -- Have a bit of a mystery. We're booked on the Regal 12 day British Isles leaving Aug. 7. Among the most excited ports was Le Harve to get to Paris -- we did a TA years ago that was supposed to stop there and it was shifted from Le Harve to Cherbourg last min due to "port congestion" and missed Paris so we were very excited to get a second shot this time. We booked an excursion through Princess to get the bus into Paris for the city tour plus river cruise on the Rheine. It was perfect. Fast forward to a few days ago when we got a mystery small ($30pp) partial refund notice from our credit card from Princess with no accompanying note or email or anything. It's been days, still nothing from Princess. But panicked I logged onto our app. Reservation still there. Itinerary still there (well the modified one after they lost Dublin/Liverpool 😞 ). Shore excursions still there.....except for Le Harve... now blank. Noooo! But it's $30? Skipping the story on the money part because that will just confuse everything, a call to my TA and then linked call to Princess and 4 transfers later and a very frustrated TA, all we could get from them was "the excursion was not available for that date." What does that mean? "you booked an excursion that was no longer available." No I booked this excursion like 8 months ago. It's been fine for 7.9 months. Anyway that's all I got from them - no explanation why or what. And we're heartbroken but there's a deeper mystery...
Le Harve is still on our ship itinerary, same dock time as before and there are still more than a dozen shore excursions available --around Le Harve and Normandy, but none of the ones that go to Paris are there. But subsequent cruises same ship/nearly same itinerary -- excursion still there. My TA pointed me to another company that does cruise tours and I excitedly went over there to find... the same thing -- tours available close to the port; nothing to Paris. Choosing the sailing after ours and all the tours to Paris are available. We're supposed to be in Paris on Aug. 17 -- that several days after the Olympics end so we figure that's not it.
Anyone know what gives? Seems like it can't be port related issue because then it'd be all or nothing right? Why *just* the Paris tours for *just* that sailing? (PS if also on that sailing - check your tickets!)
And also does anyone have any ideas on how else to get to Paris from Le Harve? Too risky? Good experiences?