I recently had to cancel a cruise last minute due to a death in the family. I've seen my shore excursions refunded to my credit card. I've seen some money returned to an FCC ($439.19) and CruiseNext certificate ($5.84), but it doesn't equal the taxes/port charges ($728.43) and beverage/dining gratuities ($395.80) that I paid. I have a message into my TA and NCL to review this.