slotmomma3
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Posts posted by slotmomma3
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5 hours ago, Host Clarea said:
Go to the Shore Excursions desk.
Thanks!!
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This was answered on the boards before they changed and now I can't find it! We are sailing on the Anthem in February 2019. We have purchased the Oceanfront Cabana. When we board where do we go for the cabana assignment? We are sailing with our grandchildren and I really would like the front row so I can watch them from my chair lol.
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Do you need to make show reservations on the Anthem if you are in a suite?
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On 12/2/2018 at 2:00 PM, Adventuresofmsrobinson said:
Got the same offers for the football game. We leave tomorrow for the Cuba cruise and pats game.
I hope the seats are better this year. We did the pats game last year. It was Monday Night Football and the seats were the last 2 rows of the stadium. I did not go on any of the football cruises this year for that reason. Please report back and tell me where the seats were. Thanks!!
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11 minutes ago, Ourusualbeach said:
It is still available for purchase on my December cruise.
It disappeared from all 4 of my upcoming cruises.
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4 minutes ago, Host Clarea said:
I don't play slots, so I don't know exactly how it works, so please bear with me.
Say someone has $200 in promo play. They load this into the slot machine, use $50 to win $100.
They cash out. Are there two cashout tickets, one for $150 in promo play and one for $100 in winnings? Or is there one cashout ticket that is somehow encoded with two different types of funds, $150 in promo play and $100 in winnings?
When you cash out , the winnings are on the cash out ticket. Any promo play left stays as credits in the machine that you have to play.
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I called Club Royale to find out why this is no longer offered in the Cruise Planner. They said it was removed indefinitely, but for anyone who purchased it already, it would be honored. I guess their original intention was not to give points for the purchase amount or the free play.
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2 hours ago, Ourusualbeach said:
It’s still availsble on my Dec 23 cruise on Allure
It was on all 4 of my booked cruises:
Anthem Feb 2019
Adventure March 2019
Anthem Sept 2019
Harmony Dec. 2019
It is now gone from all of them. Maybe because of my email they think I am a troublemakerlol
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Well the offer is no longer in the cruise planner in any of my booked cruises. I guess they are either not doing it, or are clarifying the T &C in the offer. Typical Royal Caribbean.
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On 11/25/2018 at 11:46 PM, FireEMT978 said:
I bought it.
But, I'm waiting for some answers about the specifics.
I figure, that I can cancel, if I don't get the answers I want.
I emailed club Royale so I would have something in writing this is their reply:
Dear Roslyn,Thank you for contacting Royal Caribbean’s Club Royale!We apologize for any confusion. To clarify, the original purchased chips will earn you points when played but not the bonus chips from the promotion.If we can be of further assistance, please feel free to call and speak with one of our Club Royale agents toll-free at 1-888-561-2234. We are available from 8:00 am to 10:00 pm, Monday through Friday, and from 9:00 am to 5:30 pm, Saturday and Sunday (EST). You may also reach us at ClubRoyale@rccl.com.Kind Regards,Julie V.Club Royale Agent | Consumer OutreachRoyal Caribbean International | Azamara Club Cruises(P) 888.561.2234 | (F) 305.358.9295------------------------------------------------Original Message--------------------------------------------------------There is a new offer in my cruise planner called $200 slot credits and $20 scratch card. In the terms and conditions it calls the $2000 cost and the promo free play promotional. i am pasting the part that concerns me below.Promo Slot Credit Bonus Offer (“Offer”) applies to purchases made via Cruise Planner no less than three days prior to cruise departure. Offer provides bonus slot credits in addition to the value of slot play purchased, and a scratch off card. Amount of bonus credits and value of scratch off card varies by value of credits purchased: $25 in bonus slot credit for pre-cruise purchase of slot play credits valued at $500, for a total of $525 in promotional slot credit; $75 slot credit bonus for $1,000 for a total of $1,075 in promotional slot credit; and 10% bonus slot credit when you purchase $2,000 of play, for a total of $2,200 in promotional slot credit.Price shown at time of purchase reflects discount and is in USD.i want to know if you earn points on the $2000?? Usually you do not earn points on promo play. I called and spoke to a club royale representative and was told that you do earn points on the $2000 but he could not give me this in writing. The terms and conditions are not clear and I would like clarification.Thank you, -
On 11/26/2018 at 7:59 PM, slotmomma3 said:
That is my concern as well. I called Club Royale and was told you do earn points on the $2000, but when I asked for that in writing he said he could not do tat. He suggested that I send an email to ClubRoyale@rccl.com and ask for clarification. I did that just now. I will come back here and post IF I hear back lol.
Ok I got a response!!!! I am posting below.
Dear Roslyn,Thank you for contacting Royal Caribbean’s Club Royale!We apologize for any confusion. To clarify, the original purchased chips will earn you points when played but not the bonus chips from the promotion.If we can be of further assistance, please feel free to call and speak with one of our Club Royale agents toll-free at 1-888-561-2234. We are available from 8:00 am to 10:00 pm, Monday through Friday, and from 9:00 am to 5:30 pm, Saturday and Sunday (EST). You may also reach us at ClubRoyale@rccl.com.Kind Regards,Julie V.Club Royale Agent | Consumer OutreachRoyal Caribbean International | Azamara Club Cruises(P) 888.561.2234 | (F) 305.358.9295.------------------------------------------------Original Message--------------------------------------------------------There is a new offer in my cruise planner called $200 slot credits and $20 scratch card. In the terms and conditions it calls the $2000 cost and the promo free play promotional. i am pasting the part that concerns me below.Promo Slot Credit Bonus Offer (“Offer”) applies to purchases made via Cruise Planner no less than three days prior to cruise departure. Offer provides bonus slot credits in addition to the value of slot play purchased, and a scratch off card. Amount of bonus credits and value of scratch off card varies by value of credits purchased: $25 in bonus slot credit for pre-cruise purchase of slot play credits valued at $500, for a total of $525 in promotional slot credit; $75 slot credit bonus for $1,000 for a total of $1,075 in promotional slot credit; and 10% bonus slot credit when you purchase $2,000 of play, for a total of $2,200 in promotional slot credit.Price shown at time of purchase reflects discount and is in USD.i want to know if you earn points on the $2000?? Usually you do not earn points on promo play. I called and spoke to a club royale representative and was told that you do earn points on the $2000 but he could not give me this in writing. The terms and conditions are not clear and I would like clarification.Thank you, -
On 11/25/2018 at 1:18 PM, FireEMT978 said:
I just bought the $2000 slot credit, with the $200.00 bonus credit.
My concern, is that I won't accrue the proper slot points due to the "Promotional credits" being played. It states that the full $2200.00 is considered "Promotional credits".
Does anybody know for sure??
That is my concern as well. I called Club Royale and was told you do earn points on the $2000, but when I asked for that in writing he said he could not do tat. He suggested that I send an email to ClubRoyale@rccl.com and ask for clarification. I did that just now. I will come back here and post IF I hear back lol.
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There used to be a link for first unread. What happened to it?? It is very difficult to navigate this new and improved(lol) site
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Bringing this back to page 1
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I see Adventure Ocean is on decks 11 and 12. Which deck is for the younger kids 3-5 year olds and 6-8 year olds?
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We had a cabana that was reserved by the concierge, and also were sent to the Shore Excursion desk to choose the specific cabana.
Thanks Bob, I will make sure I go to Shore Excursion desk as soon as we board. I need the front row to be able to watch my grandchildren!! I have never been to CoCo Cay only to Labadee Barefoot Beach and that is all done through concierge.
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Just back from coco cay, last week. Had the ocean view deluxe cabana. They are beautiful but-make sure you get to the shore excursion desk as soon as you board. The front cabanas are oceanfront, while the back row ones- for the same price are not that visually appealing. all of them come with towels, floaty mats and a cooler with bottles of water. The food was served buffet style in a tent not that far from the cabanas, there was hamburgers and hot dogs freshly grilled while you waited, also chicken and shrimp kebabs, fish, cola chicken, assorted salads, (cucumber, potato, beet, tossed, watermelon, etc.) baked potato, with sour cream and bacon bits. Also cookies and pastries. So much food available for the amount of people in the cabanas!
You went to the excursion desk for cabana assignment? Can the concierge help with any of this?
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Just an update. I am signature and I received an email the other day with the name and direct telephone number for my new "Player Development Specialist". I did call him and left voicemail, believe it or not I got a call back in less than 30 minutes!!
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Are there available shuttles to the airport for early disembark from The Oasis of the Seas? Or do we have to prebook something?
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Can anyone tell me what the earliest time they have been able to walk off the Oasis in Port Canaveral.
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We will be on the Anthem on 2/15/19. I am hoping by then we will be docking, not tendering. In case the dock is still not done, do suites get priority escorts to the tenders?
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I posted this on a thread on the Royal Caribbean board, but I am posting here also just to show maybe there is some hope for us gamblers!!
Posted Yesterday, 06:49 AM
I just want to share my very pleasant experience with Club Royale yesterday. I am signature and my husband is prime. I used my tier reward for a February cruise with my daughter and grandchildren. I still had my husbands inside reward. I called and inquired about a 6 night Adventure of the Seas sailing in March. I wanted to find out the cost of upgrading to at least a junior suite. The agent was very nice and said, yes we could upgrade, but let her play with the numbers based on our last cruise this April. She put me on hold for a few minutes. She came back and said it would be better to forgo his reward because based on our play we could have a comped junior suite on this sailing and just pay port charges and taxes of $115.40 each. I said great let's do it. Then she said do you want me to see what it would cost to upgrade to Grand suite. I said sure, but didn't think I would spend the money on this ship. She put me on hold and when she came back she said the upgrade would be $200.00 each for the Grand suite. I immediately took it. Maybe they are starting to listen to all of our complaints!!!
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I just want to share my very pleasant experience with Club Royale yesterday. I am signature and my husband is prime. I used my tier reward for a February cruise with my daughter and grandchildren. I still had my husbands inside reward. I called and inquired about a 6 night Adventure of the Seas sailing in March. I wanted to find out the cost of upgrading to at least a junior suite. The agent was very nice and said, yes we could upgrade, but let her play with the numbers based on our last cruise this April. She put me on hold for a few minutes. She came back and said it would be better to forgo his reward because based on our play we could have a comped junior suite on this sailing and just pay port charges and taxes of $115.40 each. I said great let's do it. Then she said do you want me to see what it would cost to upgrade to Grand suite. I said sure, but didn't think I would spend the money on this ship. She put me on hold and when she came back she said the upgrade would be $200.00 each for the Grand suite. I immediately took it. Maybe they are starting to listen to all of our complaints!!!
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I will be on that cruise, too !
See you in the casino!!!!!
ITINERARY CHANGE ANTHEM FEBRUARY 15
in Royal Caribbean International
Posted
Got an email today stating that the depart time in Nassau is changing from 11:59pm to 10pm. Not really a big deal but with all the issues I am reading about, I am just wondering if this could be due to some underlying problem. Any ideas??