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wrk2cruise

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Posts posted by wrk2cruise

  1. We only had a couple of 8-10 week breaks in our travel schedule so sent ours for renewal in April.  We expedited everything just to make sure we had no issues.  We mailed on Friday and had notification that it had been processed the following Friday and received express mail on Monday so about 10 days.  Were very pleased.

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  2. 21 minutes ago, Happy Cruiser 6143 said:

    Right.  That's what I read.  

     

    In the current terms and conditions https://www.celebritycruises.com/captains-club/enroll#Terms

     

    Zenith Retreat Lounge Access

    Retreat Lounge access was reinstated for Zenith members on September 26, 2023. Access is limited to Retreat Lounge only, the Retreat Sundeck and Luminae are excluded.

     

    Then in the separate section on status match:

    4.2 Benefits available through the Loyalty Status Match Program. 

    4.2.a. Members can only earn Club Points, including Go Green Bonus Points and Power Up Points, with the Loyalty Program. Members who have received complimentary Tier status in the Loyalty Program through the Loyalty Status Match Program, or otherwise hold Tier status but have not earned the corresponding number of Club Points are not eligible for certain benefits unless and until the requisite number of Club Points have been earned (the “CC Excluded Benefits”). The CC Excluded Benefits include but are not limited to: 

    i. Complimentary Cruises for Zenith members; 

    ii. Zenith Milestone Kits;

    iii. WWF® donations; and

    iv. Retreat Lounge access when not staying in the Retreat (Members will only be permitted to access the Retreat Lounge when not staying in the Retreat based on availability and at the sole discretion of Company).

     

  3. On 5/27/2024 at 5:07 PM, TGfromTX said:

    Did you find having a concierge provided much benefit over just using the app? Just trying to validate my impression from reviews I've read.  Although I think there is a dedicated number you can call to speak to them, it sounds like they only greet you and possibly show up to tell you goodbye and remind you to do your survey. One seemed to indicate they are going to redirect you to your cabin steward in most instances.

     

    Everyone (all cabin types) have access to the concierge so that's really not a big deal.

    • Like 1
  4. I agree they are smaller than RS and I guess now priced less as well.  When introduced they were positioned above RS I guess for the reason they were exclusive with the private hallway with the Reflection suite and were priced above RS.    I know they haven't historically sold as well as Royals and I guess they now sell for less.

     

    I went to the Ships section on the Celebrity site and looked at retreat accommodations which are typically listed in order top to bottom.  For Reflection they list Reflection , Signature, Penthouse, Royal, Celebrity, Aqua, Sky.

     

    It doesn't really matter.  The question was about inclusions and yes Signature suites are considered a top suite and get's all the inclusions of a RS.

    • Like 2
  5. 24 minutes ago, Georgia_Peaches said:

    Oh gotcha!  Sorry, I was confused but yes, I think Signature is lower but it gets the included specialty dining and bottles of liquor so I just wondered. We are in the Signature suite in July so I guess we will find out. 

     

    Signature suites are above Royal Suite and below PH so yes get specialty dining, liquor and laundry.

    • Thanks 1
  6. 3 hours ago, delhione said:

    I had put bids for 5 categories of Suites, 30 days ago. I am presently in Aqua. My sailing date is 18th June. Immediately upon bidding, 4 bids expired and my bid for the sky suite has been pending ever since. I can neither modify nor cancel the pending bid. Is this normal ? and is this as per the terms ?

    Have you checked your room assignment online to make sure it's not been changed. Or your credit card to see if you have been charged.  It seems like you have probably won the Sky Suite but the system can be confusing.  I wouldn't just depend on an email informing you of a successful bid.

  7. 29 minutes ago, GabbyRose said:

    My question is really not cruise related so I hoped I don't get in trouble for posting this. I planned get to Amsterdam 3 days before my cruise starts. I booked my flight with 1 connection in DFW. The connection was supposed to be a 90 minutes stopover in DFW. Now, it's been changed to a 34 minutes stopover. I'm really worried I won't make the connection in DFW.  I booked the flights through Iberia Air which partners with American Air. I tried calling American Air. I had no luck as the wait time is over "8 hours" to talk to an agent. Also I booked a non-refundable flight. Should I be worried? Please no negative comments. I'm worried enough. Thank you!

     

    If you booked through Iberia you should call them.  They should have access to the AA flights to make an adjustment.  I wouldn't think 34 min would be a legal connection time since the door closes 15 minutes prior to departure time.

     

    Even with a non refundable fare they should make the change for no charge.

     

    I wouldn't believe the 8 hr wait time.  I'd just put it on speaker and wait while doing something else.

     

    • Like 3
  8. 39 minutes ago, PTC DAWG said:

    Sort of off topic, can a booking be changed to AI after the original booking?  Not AI originally…we have an SV and are looking to convert it to AI..no current SV’s showing on our cruise on Ascent..Jan 2026.

     

    not booked as a guarantee originally..

     

    Yes but at prevailing price and promo.  Maybe even has to be before final payment.  I think Celebrity would have to be called to find out the prevailing rate as I don't think TA's can see that data on sold out categories.

  9. Even outside of Blue Chip if you get a reduced cost upgrade you don't get CC  points for the upgraded cabin.  This changed about 10 years ago even before Move UP.    I was offered a reduced price RS upgrade on my Veranda GTY booking.  Even though I paid $3000 for the upgrade I only got the 3 pts/day.  That was in 2014.

  10. That's correct if you have a non refundable deposit you can make any changes to the current sailing at no-charge (price drop, change rooms etc).   If you cancel you lose the entire deposit.  If you change the reservation to a different ship or sailing date they just charge a $100/pp admin fee and you pay the prevailing rate and get whatever perks are available on the new sailing.

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