ajs922

I got our email on Wednesday Morning that we got our upgrade to the haven. 

On 10/18/2023 at 1:40 AM, UKstages said:

they are absolutely sure what is going on. the call center reps see it in their system, as we do in the app, and THEY do not know what is going on. so they book it, as we can in the app, and they justify it to their customers by saying… well, they’re not sure yet what is going on. that’s because they assume there must be performances if they can book it.

 

many here assume that, too.

 

the contact center reps can’t conceive that it’s faulty programming in the computer.

 

i’m onboard the joy now. i toured the backstage area this morning. the last performances of footloose are on this cruise, ending october 28.

I did not use the call center as I booked through the casino and I talked with my rep in the casino.

Think it's time to end this .

44 minutes ago, RocketMan275 said:

You used to make a bid and then wait for an indeterminate time to learn if you'd won.  Sometimes you didn't know until you did check in at the terminal.  The only way the process has changed is this: now you know instantly if your bid was accepted, no waiting.  Some find that preferable to waiting for days sitting at their computer to see if they won.  Even in the old system you  had no idea who you were bidding against or even if you were outbid.

The best thing about  this new system is this: you no longer have to wait to know if you won.  You know immediately.

We have no idea if this new process produces more revenue for NCL.  It might start a bidding war, other times not.

If you think for one minute that this new way is not a money-maker for NCL why are they doing it?. They would not be doing it if they did not think it would increase their revenue.

5 minutes ago, RD64 said:

If you do not like the process - that is a fair statement. There are others that do like the process - everyone is entitled to their opinion. However, at the end of the day, nobody is forcing you to use the process. You are always free to purchase your desired stateroom at the outset, and not engage in bidding wars.

Totally agree with you. I started this because I have not been on a cruise in about 10/11 months and this was new to me. Just wanted to see how long this has been going on and if others were aware of it. I understand that some will like it and others, like myself might not.

16 minutes ago, RocketMan275 said:

There are many of us who won't participate in the bidding process. 

We won't sail in anything but the Haven. 

No need to book a cabin elsewhere and hope to win a Haven bid.

RocketMann275, if you looked at my response, that you responded to, I was responding to Wolft927(his name was at the start of my response) and not to you .

2 hours ago, RocketMan275 said:

Are you planning on bidding?

If you aren't bidding, why does it matter?

 

BTW,  the only way NCL makes money is at 'our expense'.

I did Bid, as I have in the past, but do not like how they changed the process. It used to be you made your best offer and waited to see if you got it. Now you make what you feel is a "Just" bid and they come back with the "E-Bay" -you were outbid and bid more, and bid more and bid more. At least on E-bay you know what the higher Bid is and can decide how much more you need to bid to win it.

In the NCL bidding system, you have no idea who your bidding against, if you were really outbid or not, and by how much. To me, it's not a game I want to or should need to play. When I make what I feel is a fair bid, my time to too valuable to sit in front of my computer and keep upping my bid over and over again, because NCL said I was outbid. I always understood the bidding to be like a silent auction where you make what you felt was a fair/just bid and the highest bidder would win. It seems that NCL changed the rules of their auction, which they have the right to do, and I was not aware of it until now and was only asking about it. That's why it matters.

Wolft927 if you like the bidding so much, and said you saved a lot of money doing so, why are you paying the normal price (off-peak or not) ("Noe Wife and I simply book the Haven")??

bomabound

• I also wanted, and did do, to go back to my original bids, but as you said it was not easy. Had to completely cancel my bid and reenter my original bid.
•  
• Do not like this "NEW" way of doing business. From a business point of view,  I can see why NCL is doing this. This way NCL is making more money, at our expense, (As the Haven is where people want to be) and it's not costing them anything. I hope people stop increasing their bids and this might end this type of business practice. ate to say it, but as long as one or two people increase their bid this will continue.

Thanks for all the comments. Sounds like this is just a way for NCL to get more money.

I have been cruising NCL since 2009 and have seen a number of changes to their upgrade option. Now I do have to say I have not cruised in about 10/11 months so things might have changed over that time.

I am on the Joy sailing on 10/28. I had put in a bid for 4 upgrades, all in the Haven. In the past, I always either did not hear about my bid or I got an email saying I got it. Today I got 4 emails telling me that I was outbid and I could increase my bid if I wanted to. I decided to see what was involved in doing it so I went and tried. I was told how mamy others were bidding and was told I could increase my bid. I did this once to see what would happen and after I submitted my increase I was told it was not high enough. At that point, I was not going to play their game and just gave up. Have never seen this before but now wondering if this i the way they are doing it. just asking. 

I also booked it on the phone. Was told that they're not sure just what is going on. My thnking is that if it is playing, I'm booked, and if it's not and they have another show(not much hope) i may or may not be booked. I have seen it several times before so if I miss it-not a big deal.

Just want to thank all of you for your help.

the early bookings are all gone. I can book it on the ship. I just wanted to know if I did what will I be looking at for the cost.. All I want to know is what will the cost be.

Yes and no. I really want to know the cost$$$ amount. Thanks

I'm sailing on the Joy at the end of the month and wonder what the Vibe 7 day pass is now costing. Can anyone help me by giving me what they paid or were told by the ship what the 7 day pass cost. Not interested in the cost of a day pass. Thanks in advance for your help with this matter.

I think we have killed this issue and lets move on.

Thanks

We are booked in this cabin for the 10/28 sailing and wonder if anyone might have a veido of it or pictures we could look at. Thanks for any and all help you might give us.

Asfar as I know you have to use then on that cruise or lose them.

I have upgraded from a so-called free balcony to the Haven on my last four cruises. All by way of the CSA. By the way I never speak to the same person which might be good or bd. It seems to work for me. Up to this last cruise they had always given me an amount that I would need to pay in addition to what I had already paid. The total was much less then if I just went online and booked the Haven.

This last one was different. We wanted to try the Prima in Dec of 2022. As always, I booked my "free" cruise by way of the CSA and understood that later on I would try for the Haven. I would have been happy with the room we had if we could not get into the Have. I called and asked the person who answered the phone. for a price to upgrade to the Haven. She said she would have to look it up and put me on hold. She came back in about 7 to 10 minute and gave me a price. The price seemed high, and I thanked her and said that my wife and I would need to talk about it. no more then a week pasted and I saw that the price online dropped, not a lot but some. This was about 120 out. I told my wife that I would call and see if the reduced price would affect our price. I called and talked with whoever answered the phone. I asked her for a price to upgrade to the Haven. same cabin as I asked for on my first call. I did not tell her that I had already done this. She, as did the first person, put me on hold and to get a price for us. when she came back, she gave me a price that was 1/2 of what the first person gave me no more than a week before. The first thing I sked her was this for one person or the total for the two of us. She sid that it was for the two of us. It was a great price, and it was the lowest we ever had to pay for the Haven. I gave her my credit card and she sent me the receipt

It is on the side and is small.

We have used NCL in 2011 and in 2022 for an Alaskan cruise and enjoyed both very much. On the NCL the only two bedroom cabins are in the Haven and the cost is much higher. But the Haven is great and you are treated like kings and queens. 

This one is new; Prima 7day 12/16/22. 

HE Penthouse suite

2 people

$1983pp total-includes all gratuities for dinners, drink package and the 7 days ones as well. Also includes payments for 3 different tournaments in the casino. Also includes the insurance as well. Nothing more out of pocket unless we buy something or want to do anything that you need to pay extra for.