sue gill

Dear msc ,     please work on your website and customer service.we want to buy airport transfers,shore excursion,post shore excursions etc. I think maybe your added to Orlando's shore excursion  and can't wait to see what they are 

I called msc to add a transfer from lga to brooklyn cruise port but the lady we talked to quoted me 44 dollars but said we have to picked up 7 hours before boarding. I think she was confused  with the excursion  after the cruise.  It's a tour. She insisted. Has anyone taken the airport transfer 

the status match is number 1 for us.we were elite on princess.we were on a family cruise on rrc hamony of the sea. it was so crowded. triva  peole were sitting on the floor everywhere.it was awful. so we try msc. love the ship, the shows,food was good. loved ,loved the private island and the  fact it stayed over night great.love that are next cruise is out of new york .but i have a wish list 1.better choices of shore excursions 2.fix the credit card mess at the begiing of the cruise . 3.get a few pop machines so bartenders arent over whelm all oft he time.

3 hours ago, Host Clarea said:

 

What ship?

oasis of the sea

so i hope someone will help me because so far rccl doesnt care.so first of all the offical meet and greet rccl cite doesnt work . it read error or cant take reg. right now.we have 18 people and we need 25 our sailing is sept.15 2019. so ive called many time and ask where we could have a informal meet and greet. but i was told even if its only a few mins i must go thru the event department so i have sent several emails but nothing. does anyone have any advice  or have a idea of where on the ship would be a good place to have a meet and greet.we do have many more than 25 people trying to sigh up.i read that this has happened to other sailings

i think i want to purchase the picture package.it says it includes all in the cabin. but what if someone from another cabin is in your picture. i know other cruise lines allow you to have the pictures

we are staying at the novetel barcelona city.has a pool  and is near te hoho bus and a shopping area across the street . i hope its nice

he was in shock.and the spa staff were not trained with what to do.im sorry this happened but it goes to show you all staff need retrained.but thank you for sharing .now anyone reading this will know to demand security be called.so you didnt share your story in vain.

what all does it cover and did you think it was worth it? i bought a park view window on the oasis of the sea next sept.2019. does the key give me the perks i would have gotten with a high grade of cabin.

my daughter has already signed up to have a royal c wedding.can you think of anything that we can do to prevent the problems you had.her wedding is durring the cruise in spain so maybe us being on the ship days before the wedding we can double check everything

congrads,sorry it wasnt as planned.my daughter is planning her wedding next sept. thru rcc. she has not yet talked to the wedding planner yet. what advice do you have for us.

yes I got off the regal sunday and they had three of his dishes and they had them for two days each,they were good

we went to spice/coco beach last week.there were a bunch of us so the taxi over was 2.50 each the water taxi is 5 dollars each and to takes you from right on the beach straight to to dock/port.to get the taxi you walk straight to the taxi stands. there were chairs for 5 dollars each in shade.there is a drop off at spice beach plus under water coral bed at spice beach the coco side is more sand for swimming .but I say take a snorkel and mask.the people at spice beach were so laid back. my husband was mostly sitting at the table drink beer so they didn't charge him anything there was a restroom and changing room by the pool and bar I swam for 2 and a half hours then I wanted to go back. it was a perfect day at the beach but it was hot. oh wear water shoes or old flip flops in the water on the spice beach side.

coco beach has sand.spice beach has rock (more like shells or pieces of coral) there right beside each other.the taxi dropped us off at spice beach.wear water shoes or flip flops in the water at spice beach.there is a drop off.its like a rock shelf. there were so many pretty fish under and around the drop off .I got a water proff camera from amazon but I haven't got it processed yet. my husband sat at a table at the bar at spice beach they had chairs for 5 dollars each but didn't charge my husband because he was buying drinks and wasn't at the lodge chair for long.the whole lodge area was shaded.beer was 3.50 to 4.00 or extra large pinta colta for 7 dollars .we didn't eat there.please take a snokel and mask .I was told cocos chairs were 10 dollars.but the people at spice beach were so laid back we stayed there . we had a group of us so the taxi there was 2.50 . you can take a water taxi back to the ship for 5 bucks takes you right to the dock.the shops there are pricey no cheap t shirts there.its a 30 min walk or a 5 min taxi ride.

we got a taxi /bus there with others 2.50 dollars per person there took the water taxi back 5 bucks each.take your snorkel and mask with you.there are so many fish at the drop off at spice beach . your can rent a unbrella for 5 bucks.coco is right beside it .i swam to the coco side.i burnt even with sunscreen. so beware

so im on the regal right now. i bought a transfer from lar airport to red hook port in new york we got to the airport at 1;10 pm . i was told a 20 min wait tops . 32 of us waited 3 and a half hours because of 2 peoples flight being delayed. we had to stand the whole time . they lied and said the bus wasnt there but i over heard there people say. we are not going untill everyone is here so they could go and because this was a repoisitioning cruise it would have been there last for awhile.they had to hold the ship for us.and then i women processing us told us to hurry we were holding everybody up.i paid 70 bucks for this treatment? im going to contact princess after the cruise because noone should be treated like that and those employees should be corrected. there were people in wheel chairs and people with walkers waiting all that time.next time i would trust princess with my transfer when dealing with new york.

our last princess cruise in june no app. 1 drink pre person.the captain was late told a dumb store about his wife and left . no pictures ,just bye I'm busy.come on captain why even come. the whole thing was rushed.sorry to waste your 10 mins

so my last cruise in june was my first elite [free] laundry . I gave them my laundry Tuesday night and didn't get it back until Saturday night.so during the cruise I need something washed and they gave me washer and dryer tokens[i ask for them]. I was going to pay but they said because I am elite they were free.so can I just pass up the landry service and just get free tockens to wash my own. or was that a one time deal. they did snag a brand new shirt .

did you get your refund yet.we havent and i was told by royal it should be in my bank by today .our flight leaves tomorow .the shuttle company is still closed .

we were on the emerald princess last week my 9 year old granddaughter loves the kids club so much to do.my 3 year old granddaughter also had a great time. they have a extra program for the 8 to12 year olds .for 25 dollars they get to do the jr chef program. they go in the kitchen and make a cake they get a little chef hat and apron and pictures and certificate to take home

I think the new bedding was bamboo sheets.and we had a tops sheet also very nice. so soft it was hard to get out of bed. and the pillows were long and perfect .two of them per person.not to hard or soft. you can buy them from the ship . but I will just get them online

do you remember what movies are playing ? and what night was the prime rib served?

my daughter and her husband will be club class. can my husband and I dinewith her in club class

we our going on a family cruise. my children are all adults. 11 of us total 2 are doing traditional dining, the rest of us want anytime.do you think we would be allowed to reserve a table in traditional 3 nights.i will have my 8 year old and 3 year old with us and the only tradition dinning left is 8 pm a little late to eat for them when the 8 year old goes to bed at 830 and we will have to get up early to go to shore the next day.i know its vacation but I want both children to have a good time and not be sleepy

I miss the sea food buffet on the first night with crab legs no fee