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beach_fever_4ever

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Posts posted by beach_fever_4ever

  1. We were on the Enchanted In January, cabin A703. Put tape on the light sensor and the light still came on. Put several layers of tape over the sensor, it still came on, but not as often. Talked to the cabin steward about the problem so he folded up a laundry bag and taped it over the entire light fixture. The light would still randomly come on in the middle of the night while we were in bed. Don't know why ????

  2. When we tried to order our medallions it showed a $10 shipping fee, even though we have the plus package. We called (800-774-6237) to ask why. The agent first told us it was for the premium package only (wrong answer), then he said it was for Canadians only (wrong answer). I kept telling him the free shipping was listed on the gifts and services summary page. All of a sudden he said we had the free shipping and ordered the medallions for us. He then commenced to try to get us to upgrade to the premier package, NO thank you. Then he wanted to make our dining reservations for us, No thank you we already booked our dining times. We got lucky, only 30 minutes on the phone.

    • Haha 3
  3. There was a lack of soap in the men's bathrooms when we were on the Enchanted for 20 days in January. They were continually filthy, trashcans overflowing and smelled like urine, too. I have seen porta potties in better shape. I went to guest services several times, but did not see any improvement.

  4. On 2/4/2024 at 1:39 PM, suzyed said:

    I had no real problem with the app itself....but it did take more than "2 days" for the approval response.
    The problem is when I tried to apply it to my October 17th sailing and they told me that it can't be applied until after July 31, 2024.  I wonder if then they will want me to go through the verification process again?

    Our next cruise is Jan 9, 2025 and the response was the same as yours, July 31, 2024. That is strange

    • Like 1
  5. When we booked our dining times on our upcoming cruises we picked the private table option when trying to reserve for the same time each day.  When I checked to make sure, it was showing shared. I deleted the reservations and did it again. When I checked the reservations it showed shared again.

    I then made individual daily reservations and that worked. What a pain.

    • Like 2
  6. On 3/17/2023 at 11:26 PM, latebloomer56 said:

    We didn't have any auto lights on Sapphire? Is this on most ships? What about Enchanted? Always have bandaids I guess if needed. 

    The Enchanted did not have the auto lights when we sailed on her this past January. Glad to hear the Sapphire does not have the auto lights as we sail on her this October.

    • Like 1
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