hulamoon

I think that is good news Tennant. Also good to know I wasn't the only one told three promos would be given to early bookings.

 

Checking my rates now...

My favorite benefit of taking the best price is you do not have to speak to eight people to confirm, reconfirm and renegotiate your benefits. Plus make sure they show up while on board. Time is money!

Thanks Andy..

 

I just called Captains Club on the off chance I could find the gentleman I spoke to yesterday and spoke to Eileen instead. She has the letter with dates, that was not available to whom I spoke to yesterday and said currently it is two of the three for Europe and three out of three for dates June to August.

 

For my own booking I am keeping the letter of change sent yesterday and hope all obc's and packages remain the same or revert to my original deal.

Iamthsea,

 

I am aware Sydney is not Europe. My reference is to a 4/29 cruise out of Rome.

My circumstances are unusual as I stated because my TA decided to terminate the 1000 dollar European bonus I booked under and put me in the 123 go package. After getting the call that this was happening I investigated by calling Captains Club. I have two cruises now with the promotion and like everyone else wish the rules were universal in their roll out.

 

My second booking that ended up being put in the 123 go program was sold as an agency promotion, but was an earlier version of the 123go. This is why I said my circumstances were different.

 

It is perfectly conceivable that either the gentleman I spoke to was incorrect, or the written rules are not applied, or like several aspects of this promotion the rules are changing. Such as, you need a full deposit, but now it is a reduced deposit. You cannot pay up on a more expensive drink on the classic package, but some cruises report they can. Europe gets two out of the 123go, but now it is three. So I think it is a possibility three maybe given to all European sailings. I do not know that however, except through the word of an employee and through my own experience. Could they take it away? I suppose so, they took the 1000 obc away without much notice.

 

I have not made changes to my cruise list in awhile and will not unless I can borrow a computer or until I complete my overseas move. I usually do not list cruises until they are complete, however that particular one was booked so far in advance I noted it for fun.

Aloha Tennant,

 

I do not know his name. Feisty, kind man from Captains Club. He said he checked the rules and his do not have limitations for dates. And I had all three added to my April 29 sailing. My circumstances were unusual, but he said it qualified for the promotion.

 

Cruise promotions, sometimes I wonder if part of the strategy is to be difficult to understand so everyone keeps talking about it.

 

My situation is set, but I will keep checking back to see if the terms and conditions changed like they may have for drink upgrades onboard. I like that idea a lot.

Sharie - It says otherwise in writing, so think you may have received bad info. It would be great if it were true, though!

 

Aloha iamthesea,

 

I spoke to someone in Captains Club. I told him maybe I could resolve the issue of taking away 1000 of obc from me by moving my booking to June July, or August. He said,"why would you do that? We already credited your April 29th cruise." then he asked me where I heard it was limited. I replied cruisecritic and he said he always reads cc but it is loaded with false information.

 

I know this sounds like Laurel and Hardy but it is a true account of my booking experience.

 

I am laughing but only because I worked out part of my issue with losing so much obc.

Aloha everyone,

 

I have worked out two thirds of my 123go issues between travel agent and celebrity. We all gave a little and the deal is good enough.

 

I learned when you have limited access to the Internet you cannot do a good job negotiating. I said yes to a reduced price on fare which is silly, I was going to upgrade later anyway. My bad though. I couldn't get my mind in gear while watching an appraiser roam my house.

 

I also learned the European 123go, get all three is not just for June to August. That was from celebrity direct. Any European sailing this year qualifies.

Andy,

 

Have a extraordinary cruise. You have a lot going on, my thoughts are with you and your family.

 

Wish me luck everyone, this my first renegotiation of booked cruises and wow, not sure how to proceed.

Hi Hulamoon,

 

You've thrown out a ton of variables, and it's tough to answer. Are you booked with a group now ? Are you confirmed as to ship/sail date ? Or, is it a passages certificate ? How many days is your sailing ? Is your current deposit $250 ? Please provide additional information, and I will try to answer your questions. Thanks !

 

As we've mentioned on this thread, you would lose any other Celebrity promotions / OBC's provided if you add the 123 GO Offer, and you be required to pay the current rate, and the rate must be Five Star or GroupX, and not special rates, such as Senior or Resident rates.

 

I hope this helps !

 

I am not booked with a group, paid normal rate. The agency used a version of the 123 go for a state rate but did not call it a celebrity special but there own. They rolled it out a month before celebrity did. My current deposit was passages certificate. I booked two, I was told I could use the passages on one and not the other. I got huge incentives. Now,they are calling me back wanting more deposit and to take away some of the confirmed incentives 425 obc to be correct. Both bookings required multiple calls to celebrity and supervisors in house to confirm in the first place. Now with the passages booking, which was moved to get the drink package, being sold not as a celebrity package but a TA package I am told i am going to lose incentives. After being confirmed in december.

 

The second one would not let me use a passages. For that one I got the 1000 europe obc plus in house drink package. Now the agency is saying they rolled out the 123 early so they no longer call it their own special incentive but celebrities and therefore want to take away incentives.

 

A managers assistant called me yesterday to say they reviewed my bookings and want more deposit on the passages booking and are taking away incentives on it. And there are multiple issues with the one I booked just for the 1000 europe promo and they want to take incentive away for that one too. He is now saying the package I booked was 123go and must follow those rules, even though they were booked before the promotion as a TA incentive.

 

I think it is brazen to take away confirmed incentives, although they are crazy generous, that is why I booked them.

 

I also have a third booking where I have a passages but no 123go incentive, but thought they would take away the obc for that one and keep the deposit low. Regular rate, is that correct? Different agency. I have no response from them weeks after asking initially. If we pay the 250 deposit, what happens to the passages? Does it disappear?

 

I am getting calls back today with more details, yesterday I insisted they look at the notes from the original booking. Which of course they were unaware of.

 

Editing is very difficult with messed up iPad, thanks for your patience and words of wisdom.

I am moving, so have been off line for awhile. Can I get an update of rules with the 123go and a future cruise deposit? I read pages back weeks ago that you can keep the deposit but lose the credit. But today I heard we may have to pay full deposit? Then I read it was a 250. Deposit. But then again I can move my booking to June and get more? Any current updates would be helpful, I have a call From travel agent and I think they want more deposit money, even though this was confirmed in december. I worked with a group that began the promotion early. I wish I could in better contact but my first generation iPad is about to go to apple heaven or recycling. Appreciation to al of you for keeping updated.

 

Sorry I should mention, I moved cruises so these were originally purchased on other sail dates before the promotion began, originally I was told if I moved the sailing I could get the promotion...now who knows what they will say tomorrow.

If this keeps up the future cruise credits are less and less interesting, because, when can you use it? Seems we keep pushing out cruises to take advantage of a better current offer. Low prices are great, but our on board bill is enough that this is just as good.

Both cc and AQ have the extra point. So it is the same with upgrade.

It is my understanding they only give you one drink at a time with the drink package. If you are going to drink multiple drinks in your room, I would cancel the package and get a bar set up.

Does anyone know if there are packages not included? I read the wine was not on another thread. We are light weights in the drinks department, 3 bottles a week is a lot for us, but we share.:)

Loved your post. You both look happy and the food made me want to book ASAP!

Thank you Cruise pup for the primer. We are looking for march or May. or a delay until fall.

Shopping for a 7 day for mil. Are the singles always last minute? Thanks for tips.

I think SailorJack and SailorJill should cruise more so we can read more reviews...;)