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newbe4

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  1. This is helpful. I need to think if it is worth getting the package.
  2. Hello Viking cruisers. Does any one have a recent drink menu? I am curious what is offered on board. Thanks,
  3. HI - I was just on the web site booking something and the CC page was pulsing and a message came up that I had 10 minutes to complete my transaction or I would loose my booking. Strange. However, I was able to complete my transaction. I also called was able to get someone on the phone.
  4. Hello Babelfish, I got off the Koningsdam May 1. First, the getting off the ship was a nightmare and we missed our flight. But that is another story. I plan to write a review of our 18 day circle Hawaii trip this weekend. To answer your question, the refurbishment to the Crows Nest in my opinion is nice. The tables from the Microsoft Studio were brought up to the Crows Nest to create an Art Studio. Everyday different classes were offered. Coloring for adults or children, two different classes. Water coloring, calligraphy, and for $25 acrylic painting. Melissa was the young women who led all of the classes. She is delightful. I do not know what was done with the Microsoft Studio space. In the Crows Nest is a space for a "library" it is basically a shelving unit with books. It was full by the end of our cruise. I left two books there. There is also a large wall unit with games and puzzles and new table to play games in the area. I enjoyed spending time there.
  5. Hello Hikergirl. we disembarked on May 1 off the Koningsdam with an airport transfer with Holland America. IT WAS A DISASTER! i have never experienced such a disorganized, chaotic mad house ever. We were Yellow group #1 our scheduled time to disembark was 8:20-8:30. We were called at 9 am. the Yellow group #1 luggage was scattered in three different places. But no one from the port told you that. Passengers were left to find it on their own. The luggage was not grouped according to color or number. There was no Holland America representative in the cruise terminal to help in any way. there were three cruise ships disembarking at once. holland America did not tell passengers that they would be on a bus with people from other cruise lines. The pier staff had no control of the crowd, the port staff were rude, clueless and disorganized. The cruise terminal has been the business of moving passengers for decades, I would think they would know what they are doing. They do not. Staff was yelling passengers were yelling. It was terrible . it took us 1 and 1/2 HOURS to catch a buss transfer we paid for. We missed our flight out on Monday. Therefor we did not get home Tuesday morning. We live in Philadelphia Holland America needs to accept some responsibility for the debacle that occur at the Canada Place Cruise Terminal in Vancouver. There was no checking of tickets, no time or segment priority once you left the ship. It was a free for all. I would not count on Holland America ti help you it was a disturbing way to end a trip. good luck. HP
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