Jump to content

ATLJC

Members
  • Posts

    70
  • Joined

Posts posted by ATLJC

  1. Took my mom on the Vision recently and stayed in a JS. Prior to the cruise, her status level was Emerald with 76 points. She was excited that this cruise would put her into Diamond status. Upon return, her 14 cruise credits appeared in her account, but her status didn't move - still Emerald - still at 76 points.

     

    Called C&A and inquired why. Was told that her and my dad share his points, and that her actual point balance was only 66 points to date, even though her account balance clearly stated 76 before we left. Funny thing is, they have never taken a cruise separately - up until this one. They have taken the same cruises with RCCL together, and therefore should both have the same amount of points - and that should be the 76 that they supposedly both "share". If they share the 76 points, how come the 14 newly acquired points wasn't added to that numer?

     

    The C&A agent wasn't very helpful, and didn't seem to care or attempt to understand that they should both be at the same point value because they've accumulated each of their totals together as a couple. I am at a loss, as I really want her to get what she deserves - Diamond status.

     

    Any assistance to help solve this mystery would be greatly appreciated!

  2. It's ludicrous charging a single supplement for a cabin that only holds 1 passenger. It makes absolutely no sense, and I can't believe Cunard would gouge its customers in such a way.

     

    Checking the rates for the 2015 Ireland/Iceland cruise on the QE finds these tiny cabins are just as expensive as a regular 2-person cabin with a larger bed. In fact a deluxe inside is just a few dollars more than the new solo cabin.

     

    I really expected the pricing to be just a bit hight than the per person double occupancy rates. I see nothing exciting about these new cabin options, given the current cost associated with them. I was mistaken in thinking the whole point in providing these accommodations was to make it more affordable to the single traveler.

×
×
  • Create New...