Hazelnut1106

I was on the Enchanted Princess for 21 days (5/21-6/17) and had no problems with the wi-fi. I was on Deck 9 aft section. I used the internet for texts, email, FaceTime and some google searches with no problems.

1 minute ago, Packman1000 said:

Because it never cost extra in the past.

But is it really costing extra? Or are you saving money by accepting a ‘guarantee’ cabin with a non-refundable deposit?

Or you can look at it as a discount if you let Princess pick your cabin.

Not sure why some people look at it as an extra cost to select your cabin.

22 hours ago, caribill said:

 

You can call 1-800-Princess and follow the prompts to get to app/medallion support.

 

This support seems to be based in the Philippines and the people I have spoken with have been very helpful.

Thank you for your suggestion.

On 3/9/2023 at 1:27 PM, pompeii said:

The email address I used was A360ad7 @carnival .com

Thank you.

5 hours ago, pompeii said:

You need to email the medallion support department to get it fixed.  Mine was blue for about a year before they finally fixed it. Calling didn’t help, they promised to escalate the issue but nothing changed.  Once they correct your loyalty status you’ll be able to get your internet discount up front like you should. 

What is the email address for the medallion support department?

Thank you.

43 minutes ago, Raisinette said:

Unfortunately I'm still a 'real' book kind of person...so far...!

(Bringing books and then leaving them behind also provides room for shopping purchases!)

That is one of the reasons I enjoy bringing a ‘real’ book on a cruise. I was actually surprised on my Hawaii cruise last month as to the large number of people who were reading ‘real’ books. And the book exchange section in the library covered several shelves. I dropped off the book I brought from home but returned home with 2 books from the exchange shelf. Oops! I guess that defeated the purpose of having an empty ‘hole’ in my luggage upon disembarking.

I have several shore excursions planned during my 21 day Mediterranean cruise this summer. I usually plan to give any tour guides a tip at the end. Will providing any tips to the tour guides in US $ be acceptable?

On 10/28/2022 at 2:21 PM, LadyJake said:

Hazelnut 1106 - 

For future reference, which insurance provider did you use?
Thank you!

Allianz

Just received a phone call from Princess offering to sign me up for the new 360 experience - at no additional cost. However it would not include my traveling companion so I declined. No desire to ‘enjoy a special experience’ and desert my friend.

I used a different insurance company. Filed my claim July 8. Received reimbursement Aug 29. Satisfied customer.

7 minutes ago, alanasgpa said:

Has anybody that was isolated received any type of FCC for the missed cruise days while in isolation??

I tested positive at the end of the land tour. I received FCC from Princess for my missed 8 days (7 night cruise plus 1 day travel Talkeetna to Whittier). The FCC appeared in my account 2 or 3 weeks after the ‘end’ of the cruise.

my problem now is trying to get Princess to remove that FCC from my account because I have been reimburse from my insurance claim.🙂

Received new booking number and new cabin assignment today for my chosen replacement cruise.

My Nov 8 cruise was a girls trip. So we will plan to move over to the Nov 5 Cabo cruise. Cruising out of LA is much easier for me but we much preferred the San Francisco itinerary over Cabo. Still plan to have fun with my friend - just will have more spa time rather time off the ship.🙂

On June 29 the Covid passengers were told that they would be taken to the Voyager Inn but it ended up they were taken to the Aptel Studio Hotel. I guess the Voyager Inn was full.

58 minutes ago, jinpasco said:

Anyone have information as to what hotel is used in Anchorage for quarantine? Reading all these recent posts from cruisers is making me scared for our Sept cruise. I certainly won't sleep prior to testing day . 

On June 29 they were using the Aptel Studio Hotel in Anchorage.

1 minute ago, geoherb said:

 

No. You pay extra for them if you want to use them. Since I am traveling solo currently, it works out less expensive for me in many cities to use the Princess transfers. In Fort Lauderdale, though, I flew in a day early and took a cab to my hotel and used a shared shuttle van from the port to the airport ($11 per person). Transfers are included if you book the hotel through Princess--but you're really paying a lot extra to do that.

Thank you. I did not think the transfers would be included but had a friend who believed differently.

Are transfers to ship/airport included when booking thru EZ Air?

Thank you for your replies. They are all helpful.🙂

I no longer easily see how to add a birthday or anniversary celebration to my reservation. Is it buried somewhere in the medallion app?

Just checked my info also ... birthday is off by one day.

As of June 20 I have received everything credited back to my credit card for 2 April cruises and a May 30 cruise. These refunds included prepaid shore excursions and the promised future cruise credit for the 2 April cruises. Patience paid off for me at least.

You won’t get an extra medallion. Just go to the customer service desk and ask to have access to the other cabin added to your medallion. I did this when traveling with my daughter and son-in-law in January. My daughter went with me to the desk when I made the request to ensure that she was ok with allowing me access to her cabin.

We did a B2B out of Southampton in 2015 and did not need to leave the ship.

I am sorry to see the Star go. It was one of my favorite Princess ships.

As for Holland America I liked the few cruises we took with them but if I remember correctly there are no self service laundries onboard which makes me disinclined to take a cruise longer than 7-10 days with them.